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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great interest rates and a brilliant app

Zopa offers great interest rates on their savings accounts. The choice of accounts is excellent, and their smartphone app is second-to-none for usability and convenience. Moving money around couldn't be simpler, and I like the fact that interest is paid on a monthly basis. I wouldn't dream of putting my savings anywhere else! Reviewed on: 17th January 2025

Superb customer service in every aspect

Superb customer service in every aspect Reviewed on: 17th January 2025

Excellent product

Easy to set up account. App on phone good to use, interest rates competitive. Reviewed on: 17th January 2025

Great service.

Great service. Easy to use app with simple instructions and withdrawals, top up, etc. Reviewed on: 17th January 2025

App so easy to navigate and fast!

App so easy to navigate and fast! Reviewed on: 17th January 2025

I like the fact I am more than a credit score.

I like the fact I am more than a credit score. Having been in an IVA that was closed early I didn’t expect to be accepted for any products but have a savings account and credit card with Zopa and I think they are great. Really good APP too. Reviewed on: 17th January 2025

Very helpful and easy to use app.

Very helpful and easy to use app. On the one occasion I have spoken to customer service, they were really helpful and everything explained and very easy to understand Reviewed on: 17th January 2025

I find I'm saving much more effectively with Zopa

I find I'm saving much more effectively with Zopa, mainly because of the ability to separate the things I'm saing for into different pots and choosing the amount of notice I want to give on each one. Customer service is really good, and the app is intuitive., making savings much more accessible. Reviewed on: 17th January 2025

Highly recommend

The app is so easy to use. I find the ability to create different savings pots extremely useful. Reviewed on: 17th January 2025

So easy to transfer money in and out.

So easy to transfer money in and out. Love that you can set up different savings pots and different rates of interest within the pots Reviewed on: 17th January 2025

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