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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very straightforward internet savings account with g...

Very straightforward internet savings account with good interest rate. Reviewed on: 24th May 2024

The app isn't always the smoothest of experiences an...

The app isn't always the smoothest of experiences and paying out into an external account can sometimes experience delays. Reviewed on: 24th May 2024

New to Zopa, easy to set up great rates & opt...

New to Zopa, very easy to set up & great rates & options . Good app Reviewed on: 17th April 2024

Attractive Saving Accounts

its very simple to use a good interest rate, the best thing is on transfers you get your money very quickly, usually within 10 minutes Reviewed on: 16th April 2024

Easy to access app and very straightforward to follow

Easy to access app and very straightforward to follow Reviewed on: 15th April 2024

Easy to set up and create separate savings pots

Easy to set up and create separate savings pots and the boost feature is great for those longer term savings Reviewed on: 15th April 2024

Accessible and Customiseable

Really accessible service and enjoy the customiseable pots as it encourages saving. Reviewed on: 15th April 2024

Great Experience

The rates are competitive and using the App is very easy Reviewed on: 15th April 2024

Very easy to use, very clear terms, and pays much be...

Very easy to use, very clear terms, and pays much better interest rates than any savings account I've had with an old fashioned bank. I can control everything from my phone including adding money from a linked account, withdrawing money to a linked account, and moving money between different savings pots within Zopa to make it easier to save for specific reasons. Reviewed on: 15th April 2024

Easy and convenient to use without expiring saving r...

Easy and convenient to use without expiring saving rates. Reviewed on: 15th April 2024

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