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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7469 reviews)

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4.94

Based on 7,469 reviews, last reviewed 18th Jan 2026

28100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I had a great service since I became zopa’s customer... I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7469)

Review of the Zopa, Smart Saver:

The Zopa app is easy to understand and manage.

The Zopa app is easy to understand and manage. Saving rates are best value. Customer service excellent. Reviewed on: 29th February 2024

Easy to use .

Love the ease of use , Access to savings products is excellent , very good rates available . Reviewed on: 16th January 2026

GREAT COMPANY

App easy to use, no issues with products provided, good savings rates. Would use again for other products if needed Reviewed on: 16th January 2026

I recommend Zopa Bank

Credit card user, great app, easy access Reviewed on: 16th January 2026

They are very efficient and easy to use

They are very efficient and easy to use Reviewed on: 16th January 2026

App is very easy and simple to navigate.

App is very easy and simple to navigate. Had no issues with anything been a good experience with all accounts. Reviewed on: 16th January 2026

The Zopa app is brilliant

The Zopa app is brilliant - easy to use and I move money in and out of it regularly. The interest rate is good. Reviewed on: 16th January 2026

Perfect account

It's easy to set up an account and to transfer and withdraw funds is done in a matter of seconds Reviewed on: 16th January 2026

Simple, clear, easy to use.

Simple, clear, easy to use. Perf Reviewed on: 16th January 2026

Efficient, Helpful and Friendly

Always efficient and helpful. Ready to answer any questions you might have. Reviewed on: 16th January 2026

Zopa is reliable, helpful and excellent rates

Zopa is reliable, helpful and excellent rates Reviewed on: 16th January 2026

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