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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7493 reviews)

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4.94

Based on 7,493 reviews, last reviewed 21st Feb 2026

30400% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to use the app. Easy to use the app. Very high interest rates. Reviewed on: 21st February 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7493)

Review of the Zopa, Smart Saver:

Best in Class

Excellent App, market leading interest rates that go up soon after Bank Rate does Reviewed on: 3rd April 2023

Very helpful and friendly.

Very helpful and friendly. Understanding Reviewed on: 18th January 2026

The service is excellent, user-friendly, the team is...

The service is excellent, user-friendly, the team is very friendly and full of information Reviewed on: 18th January 2026

Easy to use app, good savings features

Easy to use app, good savings features Reviewed on: 18th January 2026

Great app, service and interest rates.

Great app, service and interest rates. What else to want? Will start using Zopa more going forward. Reviewed on: 18th January 2026

I had a great service since I became zopa’s customer...

I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Easy to use, good customer service, generally good v...

Easy to use, good customer service, generally good value Reviewed on: 17th January 2026

Exceptional attention to detail in all aspects of cu...

Exceptional attention to detail in all aspects of customer relations Reviewed on: 17th January 2026

Simply great.

Easy company to deal with for loans and credit card. Reviewed on: 17th January 2026

Great service.

Great service. Good customer service. Issues resolved quickly. Reviewed on: 17th January 2026

ZOPA - SIMPLY THE BEST!

ZOPA have great products and their Customer Service is simply AWESOME! Reviewed on: 17th January 2026

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