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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7475 reviews)

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4.94

Based on 7,475 reviews, last reviewed 18th Jan 2026

28700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Competitive savings rates. I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7475)

Review of the Zopa, Smart Saver:

Awesome provider

Best savings accoint ive ever had. Easy to use app and notifications. So good my tech-useless mum managed to set her own up! Reviewed on: 11th January 2023

5 star saver

Very happy to found them on the market Reviewed on: 15th January 2026

Very good application for saving and loan approval

Very good application for saving and loan approval Reviewed on: 15th January 2026

Easy Peasy

As a provider, their app is so easy to use and I feel that my money is safe even though it is not a 'high street bank'. I have my savings accounts here and they were easy and straight forward to open. I can view balances in the app and see interest rates with ease. It is very customer/user friendly. Reviewed on: 15th January 2026

Prompt quick response money in account within minutes.

Prompt quick response money in account within minutes. Couldn’t be happier with company. Reviewed on: 15th January 2026

Excellent products, competitive savings rates, very...

Excellent products, competitive savings rates, very good communications, excellent customer support and an accessible and easy to use website. Reviewed on: 15th January 2026

Good support for customers and lasting ears.

Good support for customers and lasting ears. Reviewed on: 15th January 2026

Easy to use app

I love the money pots you can create Reviewed on: 15th January 2026

Easy& fast to use even for a technophobe like me

Easy& fast to use even for a technophobe like me Reviewed on: 15th January 2026

I love zopa it’s the best bank I live in London and...

I love zopa it’s the best bank I live in London and I have to many friends use this bank zopa Reviewed on: 15th January 2026

Zopa top marks on delivery

Always helpful was easy to apply with a quick decision when applying for a loan and money released promptly would recommend Zopa for all banking services Reviewed on: 15th January 2026

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