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Zopa: Smart Saver reviews

4.93
Based on 8,145 reviews, last reviewed 20th Apr 2026
108% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Zopa all the way! Zopa has competitive interest rates and the platform is really easy to use. Reviewed on: 20th April 2026
Carys Wynn-Green's avatar
Carys Wynn-Green

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8145)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Fabulous

5
I have already informed family members to set up saving accounts, great rates interest paid in on a regular basis. The options of different pots is a great addition saving Reviewed on: 3rd April 2023

So quick and easy

5
It was easy to open my account and I love the flexibility of being able to transfer money in and out in just a few taps. Communication is good with all transactions confirmed quickly. I'm new to app only banking but the simplicity and professionalism of Zopa gave me the confidence to get going. I also like the fact they respond quickly to increase interest rates and keep me informed of these changes. The boosted savings pots add an extra layer of flexibility and make my savings work for me. Reviewed on: 3rd April 2023

Great interest rates.

5
Easy to open account , great variety of products great interest rate. Easy to navigate website. Reviewed on: 3rd April 2023

Excellent Interest Rates, Best in Class Service

5
Better than any High Street bank, good rates and excellent service. Reviewed on: 3rd April 2023

Already recommended to all friends and family

5
The ability the create multiple savings pots and set different interest rates is fantastic. Such a simple mobile app to use too. I recommend zopa to anyone looking to open a new savings account Reviewed on: 3rd April 2023

Competitive rates and super-easy to use

5
I've only been saving with Zopa for a few months now, having consolidated some small disparate pots of savings with various providers. In that time I've been really impressed and recommended it to friends. Not only were the rates at outset competitive, but as interest rates have risen this year, the only silver lining has been some unexpected bumps in savings rates from Zopa. That's right, the rates have increased *after* they already snagged me as a customer! I'm really impressed with the commitment to existing customers as well as new ones. The app and interface are so intuitive as well, and topping up savings is really straightforward. I have pots set up for various uses, from extra cash for bigger-than-usual purchases to boosted pots for longer term aspirations. Cannot recommend enough! Reviewed on: 3rd April 2023

Simple and straightforward

5
Very easy to follow. Flexible enough to customise your own requirements, but not overly complicated. Reviewed on: 3rd April 2023

Excellent all round

5
great rates, easy to set up and easy to manage. perfect! Reviewed on: 3rd April 2023

Excellent bank

5
Fantastic modern day bank, forefront of Giving their customers the best savings interest rates available. Reviewed on: 3rd April 2023

Great service!

5
Zopa has a great app and very easy to use, along with the good rates they offer Reviewed on: 3rd April 2023

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