Write a review

Go to business site

American Express: Credit Card reviews

Name: Credit Card
Rating: 4.42 (124 reviews)

View other American Express products

4.32

Based on 124 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

25%

10%

Latest highest rating:

5

Great card with great points earning rate. Great card with great points earning rate. Fabulous customer service. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Now that I have made 2 payments in 5 days. Now that I have made 2 payments in 5 days. One of them you stole. You accepted my payment then told me it got returned so I paid it again. 5 days late... Read more Reviewed on: 4th September 2025

Read all reviews See your review

About this product

American Express Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do American Express customers like? Find out more about the American Express Credit Card by reading our trusted Smart Money People reviews. You can also write your own American Express Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

American Express Credit Card reviews (124)

Review of the American Express, Credit Card:

Great way to earn cashback!

I applied for an Amex Platinum Everyday credit card for the cashback it offered - I received an introductory offer of 5% cashback for my first three months and am currently receiving 1% cashback. I use the card for almost all my day to day spending and have already built up over £150 in cashback. Amex also offer some great 'save to card' offers e.g. 'Spend £50 and get £20 cashback ' in stores including Topshop and Argos. The only downsides are some major stores don't accept Amex and you have to wait until your card anniversary before you can actually receive your cashback. Reviewed on: 25th August 2015

Always efficient and helpful.

Love Amex, they are always helpful on the phone and sort out any issues easily. Reviewed on: 1st August 2016

polite and helpful call centre

I have been with American express for over three years and don't have any complaints at all, they are a very professional outfit Reviewed on: 29th June 2016

Better than no rewards.

You get a tiny percentage cashback which is better than nothing. Some places don't accept the card though. Reviewed on: 23rd June 2016

Great customer service

Fantastic card offered by a fantastic company Reviewed on: 20th June 2016

Extremely good service.

Always reply extremely quickly, seem to value their customers. Reviewed on: 20th June 2016

Cash Back

1.5% Cashback on most purchases, lots of other rewards Reviewed on: 18th May 2016

American Express - An apt company name as they sort your issues promptly!

After my year's free trial was up on my American Express Gold charge card I decided to move to the American Express free BA points credit card. I wanted my existing points transferred across so phoned American Express and this was all done in a matter of minutes - not to mention them rounding my existing points up for being such a loyal customer! Reviewed on: 8th May 2016

Excellent customer service

Excellent customer service!!!!!!!! Reviewed on: 30th April 2016

Great cashback card

Great cashback deals and always dealt with any questions I had quickly and efficiently. Reviewed on: 28th April 2016

Great Card

5% bonus cashback for the first 3 months, great card, customer service also great Reviewed on: 26th April 2016

Do you have a different American Express product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Balance Transfer Credit Card
from Bank of Scotland 4.09 from 13 reviews
Credit card
from Jaja Finance 1.38 from 142 reviews
Zero Credit Card
from Santander 4.08 from 19 reviews

Want to see more from American Express?

Gold Credit Card
from American Express 4.72 from 24 reviews
Platinum Cashback Credit Card
from American Express 4.56 from 69 reviews
British Airways credit card
from American Express 4.28 from 82 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub