Tell us about your insurance providers and you could win £1000!
Tell us about your insurance providers and you could win £1000! Vote in the Insurance Choice Awards
Vote in the Insurance Choice Awards

The Co-operative Bank Reviews

Ratings based on 120 reviews Last review 4 days ago
4.23 / 5Great overall rating

The Co-operative bank pride themselves on customer service and customer satisfaction levels. They aim to be the most efficient and financially sustainable retail and SME Bank in the UK. Smart Money People is the place for Co-operative bank reviews....

Read Full Description

The Co-operative bank pride themselves on customer service and customer satisfaction levels. They aim to be the most efficient and financially sustainable retail and SME Bank in the UK. Smart Money People is the place for Co-operative bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

5 69
4 27
3 11
2 8
1 5

Your The Co-operative Bank Reviews (120)

Write a review
15th August 2017

Efficient and ethical

We pay a little extra every month (£15) for an account that include breakdown, travel, and mobile phone insurance. Where else could you get all of that for a cost of £180 a year to cover two people? The Co-op Bank has an easy to use web site and t...

Read more

We pay a little extra every month (£15) for an account that include breakdown, travel, and mobile phone insurance. Where else could you get all of that for a cost of £180 a year to cover two people? The Co-op Bank has an easy to use web site and their mobile apps are also good. We've been with them for around 40 years and they've never got anything wrong. We would recommend them unreservedly.

Write a review
30th July 2017

Scam

This bank is not cooperating with my bank in order to stop a scam. I have lost £399 and this bank is not wiling to close the scam account (details below) and give my money ...

Read more

This bank is not cooperating with my bank in order to stop a scam. I have lost £399 and this bank is not wiling to close the scam account (details below) and give my money bank
Sort code 087199
Account number 04480495
My bank has contacted them several times and I reiterate that they are not helping

Write a review
24th July 2017

Good bank

I don't get actual interest on my balance, but I do get £5.50 per month for just using the account. Given that my average balance is quite low is a pretty good interest rate equivalent. Not had any problems running the account so would definitely ...

Read more

I don't get actual interest on my balance, but I do get £5.50 per month for just using the account. Given that my average balance is quite low is a pretty good interest rate equivalent. Not had any problems running the account so would definitely recommend.

Write a review
30th May 2017

Current Account that is easy to use?

Yes! Absolutely! I've been with a few different banks over the years and have many a time been disappointed at how difficult it was to speak with an easy to understand administrator...I finally found the bank I will be staying. They have everything...

Read more

Yes! Absolutely! I've been with a few different banks over the years and have many a time been disappointed at how difficult it was to speak with an easy to understand administrator...I finally found the bank I will be staying. They have everything offered to me by other banks; the products, the online user friendly website, they even switched all my direct debits with no Burroughs AND I got a cash back reward for the honour! Brilliant!

Write a review
6th May 2017

Awful customer service and more expensive than other banks.

We have got another bank after some bad experiences - firstly we never had an introductory rate, we got charged for pretty much everything (more than other banks charge) and when I tried to get a new PIN number I had about 100 questions as I couldn't...

Read more

We have got another bank after some bad experiences - firstly we never had an introductory rate, we got charged for pretty much everything (more than other banks charge) and when I tried to get a new PIN number I had about 100 questions as I couldn't remember my log in and ended up in tears as the lady was so patronising to me. We also had a bad experience with coop insurance a few years ago. I like the shop but not any other of their products!

Articles related to The Co-operative Bank