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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1380 reviews)

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4.82

Based on 1,380 reviews, last reviewed 18th Apr 2025

132% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Lovely friendly staff. really easy to open an account Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through - instead a... Read more Reviewed on: 18th April 2025

Latest lowest rating:

1

Disgraceful service, waiting for complaints team. Opened a postal isa account as I live in the North....I have since learned that they do not provide prepaid envelopes to enable me to operate my posta... Read more Reviewed on: 6th March 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1380)

Review of the Hinckley & Rugby Building Society, Savings:

Staff were very helpful and explained what was required and phones were answered promptly

I was concerned that account payment details were given to me with a phone call to me. I was not happy with this security and requested this information by secure email which was then sent to me so that i could transfer fund within the tight deadline of 5 working days. The second account i opened I sent a checque writen out to myself by recorded post to to overcome my security concern. I am also concerned now what will happen at maturity and how I will receive the return of my funds. Reviewed on: 28th December 2023

Reply from Hinckley & Rugby Building Society Thank you for getting in touch and passing on your positive feedback about the service you received from our team. Please be assured we take the security of our customers data very seriously and have measures in place to ensure that we do not share any information with anyone but the account holder. We have passed your details on to our team at Castle Street and they will be in touch with you to discuss your concerns and reassure you of the processes we use to protect our members, as well as explain what will happen when your account matures. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 29th December 2023

Lovely friendly staff. really easy to open an account

Lovely friendly staff and really easy to open my account. I was expecting a load of unnecessary document checks and hoops to jump through - instead a very friendly and modern experience. More business coming your way. Reviewed on: 18th April 2025

We had a very good experience at a difficult time.

We had a very good experience at a difficult time. Liam at Hinckley branch was very helpful. Reviewed on: 17th April 2025

Rang and very helpful and friendly

Rang and very helpful and friendly Reviewed on: 16th April 2025

Linda from South Wigston branch was very supportive...

Linda from South Wigston branch was very supportive and professional. Reviewed on: 16th April 2025

Helpful friendly staff explaining different accounts

Helpful friendly staff explaining different accounts Reviewed on: 16th April 2025

Very easy to access a member of staff by telephone.

Very easy to access a member of staff by telephone. Application acknowledged by telephone. Reviewed on: 15th April 2025

Review of hinckley and rugby

Staff very helpful nothing to much trouble a real accet to hinckley and rugby would always recommend Reviewed on: 15th April 2025

Opened an ISA account with no issues

Opened an ISA account with no issues Reviewed on: 14th April 2025

Professional, friendly efficient service

Professional, friendly efficient service Reviewed on: 14th April 2025

Great service with a smile

On visiting the Nuneaton branch I was greeted in a very courteous manner, and dealt with in a very efficient way. All my questions were answered and I was able to complete my dealings in a very effective way. Reviewed on: 13th April 2025

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