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HSBC: Bank Account reviews

3.66
Based on 1,261 reviews, last reviewed 2nd Mar 2025
267% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
44%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
15%

Latest highest rating:

5

LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STA... LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STAFF ON SUPPORT, SUPER HIGHLY RECOMMENDED OVER OTHER BANKS Reviewed on: 2nd March 2025
MEI W's avatar
MEI W

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025
RC's avatar
RC

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1261)

Review of the HSBC, Bank Account:

Shocking

1
Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STA...

5
LOVELY CURRENT ACCOUNT GOOD SERVICE AND FRIENDLY STAFF ON SUPPORT, SUPER HIGHLY RECOMMENDED OVER OTHER BANKS Reviewed on: 2nd March 2025

I've been a valued customer for many years and they'...

5
I've been a valued customer for many years and they've always been very helpful and friendly. The customer service is excellent. Reviewed on: 2nd March 2025

Easy to use.

2
Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

Good customer service, user freindly app and online...

5
Good customer service, user freindly app and online service. Reviewed on: 1st March 2025

Outstanding brand offering great value

5
Outstanding brand offering great value Reviewed on: 1st March 2025

easy to use bank account.

4
Really enjoy how easy it is to use this bank account. Simple layout & good benefits. Reviewed on: 28th February 2025

Excellent support team .

5
Excellent support team ....high speed...very good experience Reviewed on: 28th February 2025

Plenty of features, good customer service, easy to u...

5
Plenty of features, good customer service, easy to use and competitive rates and benefits Reviewed on: 28th February 2025

Best bank without doubt.

5
Best bank without doubt. I have been a customer for 12 years. Reviewed on: 28th February 2025

does what i need.

4
does what i need.............................................................................................................................................................................................................. Reviewed on: 28th February 2025

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