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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1381 reviews)

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4.65

Based on 1,381 reviews, last reviewed 14th Feb 2026

302% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

A great service The help and advice was very helpful and the staff were friendly and polite. Reviewed on: 14th February 2026

Latest lowest rating:

1

Missing documents, documents with incorrect informat... Missing documents, documents with incorrect information, difficulty in getting through on phone, no facility to wait for a Mansfield B. Soc. employee ... Read more Reviewed on: 13th February 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1381)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Changed my account within the Society , no problems...

Changed my account within the Society , no problems experienced. Reviewed on: 12th January 2026

Everything is very good, and the convenience really...

Everything is very good, and the convenience really pleases me. I am very happy with your service Reviewed on: 12th January 2026

good customer service from all cashiers

good customer service from all cashiers Reviewed on: 12th January 2026

Pleasant experience

I opened a 2 year fixed savings account and found it easy to set up. I had a couple of questions and was impressed that someone got back to me the same day. It was refreshing to speak to a pleasant lady who could help with my query. Reviewed on: 12th January 2026

Friendly and helpful staff.

Friendly and helpful staff. Local and let me keep passbook and they keep branches open. Competitive interest rates. Would like longer opening hours. Reviewed on: 12th January 2026

Staff always helpful and able to help with advice

Staff always helpful and able to help with advice Reviewed on: 12th January 2026

BACS .....Interest rates.......

It would be good if you could allow BACS transfers for withdrawals. It would be good if your regular saver account were more competitive. Reviewed on: 12th January 2026

Friendly and knowledgeable counter staff

Friendly and knowledgeable counter staff Reviewed on: 12th January 2026

Excellent regular savings accounts

Excellent regular savings accounts with a competitive rate on interest - a bank book avoids the temptation to use internet to access funds Reviewed on: 12th January 2026

Small and efficient provider, feels like you get a p...

Small and efficient provider, feels like you get a personal service. Reviewed on: 12th January 2026

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