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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (803 reviews)

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4.46

Based on 803 reviews, last reviewed 21st Jan 2025

57% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

4

Does what it says on the tin. Opening and operating the account runs smoothly. The interest rate is good though not top of the table. Reviewed on: 21st January 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (803)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Range of Investments & Customer Service

There is always a good range of products available and I receive adequate and timely notification of what is available to me when an existing investment is reaching maturity. I seldom speak to anyone directly, however when I have done, the person I've been speaking to is always very polite and extremely helpul. Reviewed on: 4th November 2024

Good safe society.

Good safe society. Sadly Chesterfield opening times having been reduced, along with our move further away from Chesterfield had made our visits more inconvenient to do Reviewed on: 4th November 2024

GOOD ExPERience, thank you.

GOOD ExPERience, thank you. I closed the account due to change of interest and being able to find more elsewhere. Have another account with you and hope to have more in future. Reviewed on: 4th November 2024

Face to face advice always the best.

Face to face advice always the best. investments revised with full advice and changes made clear. Reviewed on: 4th November 2024

Very helpful staff both in branch and on telephone

Very helpful staff both in branch and on telephone Reviewed on: 4th November 2024

The agent who dealt with my query was very helpful a...

The agent who dealt with my query was very helpful and efficient. Reviewed on: 4th November 2024

Helpful, friendly and patient.

Staff are always helpful, friendly and patient. They are willing to take the time to ensure information is fully understood. Reviewed on: 4th November 2024

Opened a new account in addition to an existing acco...

Opened a new account in addition to an existing account. Process was easy. Reviewed on: 4th November 2024

In branch service review

I like having a Building Society close to where I live. Good service and no queue. Reviewed on: 16th October 2024

Feeling unwelcomed as a prospective customer, will n...

Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

Reply from Mansfield Building Society Thank you for your feedback. We’re sorry that your experience hasn’t met your expectations. We would like to hear more about this to help us understand what we can do differently. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 17th October 2024

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