Smart Money People Logo

Mansfield Building Society: Savings reviews

4.61
Based on 1,133 reviews, last reviewed 16th Dec 2025
6% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly and polite people always ready to help inte... Friendly and polite people always ready to help interest rates are competitive. Only problem I have is paying tax on savings in past years Reviewed on: 16th December 2025
peter picton's avatar
peter picton

Latest lowest rating:

2

no title as restricting word count unnaceptable Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to act... Read more Reviewed on: 12th December 2025

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1133)

Review of the Mansfield Building Society, Savings:

General Impression

5
Staff very friendly. Product seems to be value for money. Atmosphere inside branch was good. Reviewed on: 28th April 2025

Friendly and polite people always ready to help inte...

5
Friendly and polite people always ready to help interest rates are competitive. Only problem I have is paying tax on savings in past years Reviewed on: 16th December 2025

Excellent service.

5
Excellent service, very helpful and friendly staff. Reviewed on: 15th December 2025

Excellent experience.

5
Excellent experience. Would certainly recommend. Reviewed on: 15th December 2025

Business Savings Account

4
Good evening, Mansfield BS were recommended to me and after reading your website seemed an excellent place for us to invest with you. After sending me all the application information/form I submitted. Somehow my application was missed and when I wrote to your Senior Leadership Team our application was sorted out immediately and with excellent customer service. Our business account was opened and I am a happy customer with an investment (that no other company could provide). Thank you very much. Reviewed on: 14th December 2025

Great service

5
Easy to contact in branch and by phone. All friendly , helpful and knowledgeable staff, loyalty products for existing customers and those living locally, plus visits for members to local places of interested. Great to feel wanted!! competitive interest rates Reviewed on: 13th December 2025

Customer service was good and I had no issues during...

3
Customer service was good and I had no issues during my time with Mansfield. Not having a website or app is a negative as I like to see how much money is in the account easily. Also only having a book to see the balance seems behind the times. The interest rate matching BOE base rate is good but other providers offer higher so this is another negative. Reviewed on: 13th December 2025

Overall a good experience.

4
Overall a good experience. The reason for closing my account is that I could get a more competitive rate with a different bank. Reviewed on: 13th December 2025

I Haven't Left!

5
Just to say I haven’t left The Mansfield, but I merely closed our 90-day postal account to transfer it to a Community Saver with the MBS which suited our needs better and was more advantageous. The people at the Chesterfield branch were very helpful and understood my needs perfectly and dealt with the transfer without a problem. So very happy! Reviewed on: 13th December 2025

Better rate elsewhere.

5
Better rate elsewhere. Helpful staff Reviewed on: 13th December 2025

Good service & rates of interest

5
Good service & rates of interest Reviewed on: 12th December 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Mansfield Building Society?

    View all products