Write a review

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.56 (954 reviews)

View other Mansfield Building Society products

4.58

Based on 954 reviews, last reviewed 16th Jun 2025

215% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

16%

Latest highest rating:

5

Easy to open an account It has been easy to open an account and when I ran into difficulty I was given excellent help by a member of staff. Reviewed on: 16th June 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

Visit provider site Read all reviews See your review

About this product

Mansfield Building Society Savings reviews (954)

Review of the Mansfield Building Society, Savings:

Need to allow all accounts to be managed fully online

Need to allow all accounts to be managed fully online Reviewed on: 2nd June 2025

Easy to open an account

It has been easy to open an account and when I ran into difficulty I was given excellent help by a member of staff. Reviewed on: 16th June 2025

No problems or delay in opening a new ISA account wi...

No problems or delay in opening a new ISA account with the Society. Reviewed on: 16th June 2025

An odd phone call .

I recently sent in a passbook to transfer a expiring Cash ISA to a new 2-year one but was surprised to receive a "courtesy call" asking for details of my address and national insurance number. I gave the information then wondered if I'd been the victim of a scam. I was reassured by the fact that the caller was ringing from a Mansfield number . . . and the passbook was eventually returned, together with the new one - but still don't understand why a courtesy call should need the information required from me. Reviewed on: 16th June 2025

Transfer

Transferred accounts, everything went smoothly and on time. Reviewed on: 16th June 2025

Always a pleasant & friendly experience!

Always a very pleasant & friendly service at my Kirkby-in-Ashfield branch. Fabulous staff! Reviewed on: 16th June 2025

The time taken to do business with each department w...

The time taken to do business with each department was like watching paint dry Reviewed on: 16th June 2025

Helpful staff

Staff have always been so polite and helpful when I attend. However, I would prefer if more was available online. Reviewed on: 14th June 2025

My husband and I like the personal touch at The Mans...

My husband and I like the personal touch at The Mansfield Building Society and also what some people might see as the old fashioned way of banking with a bank book, in branch, with real people. The staff at the Sutton in Ashfield branch are so friendly and welcoming which makes a huge difference too. Reviewed on: 3rd June 2025

First class advice and service

The staff here are are always pleasant and helpful. Lisa, in particular, goes out of her way to ensure that you are well informed and completely comfortable with the excellent advice she gives. I feel really confident that my investment is safe, secure and working well for me. Reviewed on: 2nd June 2025

In branch service review

Been a member since 1968, Fantastic service, great to see Louise in Chesterfield. Reviewed on: 29th May 2025

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Moneywise Credit Union 2.60 from 2 reviews
Everyday e-Saver
from first direct 4.65 from 12 reviews
Savings
from Atom Bank 4.93 from 4589 reviews

Want to see more from Mansfield Building Society?

Mortgages
from Mansfield Building Society 4.63 from 332 reviews
Insurance
from Mansfield Building Society 0.00 from 0 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub