Write a review

MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.22 (178 reviews)

View other MBNA products

2.81

Based on 178 reviews, last reviewed 1st Nov 2024

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

43%

12%

35%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

1

Scammers Scam. Unbelievable such a dishonest company is allowed to exist in the UK. Reviewed on: 2nd October 2024

Read all reviews See your review

About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (178)

Review of the MBNA, Credit Card:

Straight forward company.

Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Scammers

Scam. Unbelievable such a dishonest company is allowed to exist in the UK. Reviewed on: 2nd October 2024

Scammers!Scammers!!! AVOID!!!!!

Scammers!!! AVOID!!!!! I am extremely disappointed with the misleading tactics of this company. I signed up for their credit card, which was advertised as offering 0% interest on purchases for 21 months. However, after just 60 days, I started being charged interest on my purchases. When I contacted customer service for clarification, they informed me that the 0% interest rate only applied to purchases made within the first 60 days. Any purchases made after that would be subject to interest, which was never clearly communicated to me. This is deceptive and feels like a bait-and-switch tactic. They are not transparent about their terms, and it’s very easy to get caught out by these hidden conditions. I would strongly advise avoiding this company and their credit products at all costs. Very disappointing experience! Reviewed on: 23rd September 2024

Terrible customer service.

Terrible customer service. I tried to dispute an unauthorized charge but they sided with the seller even after the product and service are taken back and seller promised a credit (have a proof) but never sent it. I showed it to MBNA but they couldn't care less. Reviewed on: 11th September 2024

Avoid at all costs

advertise 18 months interest free credit card but small print says that is only on purchases made in first 60 days. Have been hit with huge interest. These guys are criminal. Reviewed on: 10th September 2024

Efficient .

Efficient .good service to senior clients Reviewed on: 4th September 2024

Been with MBNA now for some time and have had no iss...

Been with MBNA now for some time and have had no issues with them. They provide a good service, have a good website and app. Card can be used everywhere I visit, in store and online. Reviewed on: 26th August 2024

Great introductory offers

Great introductory offers let down by a less than obvious activation process. Reviewed on: 23rd August 2024

Got an offer of 15 months 0% on purchases after 2 mo...

Got an offer of 15 months 0% on purchases after 2 months they charged me interest I spoke to there customer services but they didn't care so paid off my card and cancelled it will never get anything from them again total scam of a company Reviewed on: 28th June 2024

Terrible costumer service.

Terrible costumer service. They make it extremely difficult to cancel a credit card. Reviewed on: 15th June 2024

Fab company.

Fab company. I have recommended MBNA to friends and family. l have been with them for many years and never experienced any issues. Their app is straight forward and easy to use. Bills are broken down and easy to understand. Great overall experience. Reviewed on: 12th May 2024

Do you have a different MBNA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

MBNA has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub