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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,368 reviews, last reviewed 3rd Mar 2025
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Visiting you branch on 1/3/25 I met with Sally the b... Visiting you branch on 1/3/25 I met with Sally the branch manager . Sally was very professional and had made an effort to dress for St David’s day . I... Read more Reviewed on: 3rd March 2025
Theresa M's avatar
Theresa M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1368)

Review of the Monmouthshire Building Society, Savings:

OVER THE TOP SECURITY

1
I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019
DON's avatar
DON

In branch service review

5
Dealing with pleasant and helpful staff. Office where we live. Reviewed on: 23rd January 2025

In branch service review

5
I like the high street presence and passbook. Reviewed on: 23rd January 2025

Fantastic customer service

5
I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the different products and services available. Thank you. Reviewed on: 21st January 2025
Rebecca H's avatar
Rebecca H
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. We are so pleased that you had a good experience. Your feedback will be shared with Vicky and Angela. Response date: 22nd January 2025
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Monmouthshire Building Society

In branch service review

5
Very good explains how my new account work and the staff very pleasant in their demeanour. Reviewed on: 20th January 2025

In branch service review

5
Very friendly and helpful. At front of office and in subsequent detailed transaction. Reviewed on: 20th January 2025

In branch service review

5
Came to Cardiff, saw Vicky and Beth, both were great. Reviewed on: 20th January 2025

In branch service review

5
Local branches. Helpful staff! Good interest rates. Reviewed on: 20th January 2025

In branch service review

4
Friendliness of staff and convenient location. Reviewed on: 20th January 2025

In branch service review

5
I love that you have so many branches giving access to your delightful and knowledgeable staff. Lisa worked so hard to get the answers to my very complex query. Reviewed on: 20th January 2025

In branch service review

5
The service provided to a first time saver was very informative! No improvements. Joanne was very lovely and explained everything well. Reviewed on: 20th January 2025

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