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Monzo: Current Account reviews

4.92
Based on 17,112 reviews, last reviewed 16th Apr 2025
36267% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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96%
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3%
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1%

Latest highest rating:

5

Easy to use and bank with. Easy to use and bank with and easy to do transactions Reviewed on: 16th April 2025
Nicky H's avatar
Nicky H

Latest lowest rating:

1

sent money it pending for 2 days sent money, it “pending” for 2 days?? never had this w other banks. not trustable. Reviewed on: 15th April 2025
Titom j's avatar
Titom j

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17112)

Review of the Monzo, Current Account:

Monzo : Great look but mixed experience

2
I had high hopes for Monzo, especially with all the hype around it being one of the top digital banks. At first, the app felt modern and user-friendly, and features like spending categories, instant notifications, and savings pots were definitely a nice touch. But over time, it started to feel a bit underwhelming. The customer service can be slow at crucial times, especially when you need help urgently, and while the features are cool, they’re not always as smooth or reliable as advertised. There have also been times where the app experienced glitches or downtime, which is frustrating when you're relying on it for everyday banking. I think Monzo is great if you want a side account to manage spending, but I wouldn’t fully rely on it as my main bank just yet. It still feels like it’s figuring things out. Reviewed on: 11th April 2025

Banking with monzo has been a good experience.

5
Banking with monzo has been a good experience. It has helped in managing my finances and improving my financial health. Reviewed on: 15th April 2025

Their service is good and only their customers servi...

5
Their service is good and only their customers service is good Reviewed on: 15th April 2025

I moved from another bank after over 20 years!

5
I moved from another bank (which I have also worked for for 24 years) five years ago and have never looked back. Monzo are leaps and bounds ahead of other high street banks. So efficient and easy to use features on the app. I actually get excited by banking. I tell everyone I know about the app and all the features and have recently upgraded to Monzo Max. Reviewed on: 14th April 2025

Great customer service & app is very user friendly.

5
Great customer service & app is very user friendly. Pots make money management very straightforward and great for budgeting. Requesting money from friends with links and splitting payments are also great features. Reviewed on: 14th April 2025

Very convenient, loved all the features

5
Very convenient, loved all the features Reviewed on: 14th April 2025

Great app and features.

5
Great app and features. Good accounts Reviewed on: 14th April 2025

So its a very stunning bank which provides me a very...

5
So its a very stunning bank which provides me a very quick banking services and about lending it always stand with me with its overdrafts and loans and quick payments made its a very excellent experience with Monzo literally thanks to monzo Reviewed on: 14th April 2025

Monzo is easy and simple to use!

5
Monzo is easy and simple to use! They have great app features and they’re a great bank. Reviewed on: 14th April 2025

Best digital bank experience I’ve ever had.

5
Best digital bank experience I’ve ever had. Easy and clean app interface makes my banking simple Reviewed on: 14th April 2025

I believe Monzo app is great, easy to use and I love...

5
I believe Monzo app is great, easy to use and I love the trends and targets, the tags as well help me to understand where I spend money, although tags can be enhanced in the basic service. However Monzo saving are not the best on the market, some competitors have better options and more choices. I would recommend Monzo to increase the product offerings for some more sophisticated customers. Reviewed on: 14th April 2025

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