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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (855 reviews)

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4.35

Based on 855 reviews, last reviewed 4th Mar 2025

800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

Kind, caring, efficient and ethical. As a 69 year-old I have rarely had a good experience of banking. Following traumatic life events during covid when Barclays made my life a misery I s... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (855)

Review of the Nationwide, FlexAccount:

Sadly not good anymore.

Sadly not good anymore. I have been loyal to Nationwide for decades as I believe in the concept of building society banking, but their chatbot process is excruciating, their customer service poor (for example asking what your contact preference is then repeatedly ignoring it), and there is no interest on their standard current account Reviewed on: 27th February 2025

Been with Nationwide for about 20 years.

Been with Nationwide for about 20 years. Always been good at resolving issues Reviewed on: 26th February 2025

can easily visit my local branch.

can easily visit my local branch. Staff are always very helpful. Reviewed on: 26th February 2025

Very helpful efficient banking excellent, recently s...

Very helpful efficient banking excellent, recently suffered a scam which was sorted instantly Reviewed on: 26th February 2025

Always Excellent

Have banked with Nationwide since the 1980s, having tried all the other major banks in the previous 10 years. They have always excelled. Reviewed on: 26th February 2025

Problem free.

Easy to use app. Easy money transfers. Competitive savings rates. Loyalty bonus. I have had no problems in the five years I have been withNationwide. Reviewed on: 26th February 2025

Amazing bank with great customer service.

Amazing bank with great customer service. Great value for money. They keep their banks on the high street and they give back to their customers. The benefits I had with Lloyds, were the same as Nationwide and moving from Lloyds to Nationwide saved me £10 per month, keeping the same benefits. Reviewed on: 26th February 2025

Nationwide Banking service

Best Banking service I have ever known. Secure, helpful, expert, and friendly. Fair Savings accounts, and other financialnproducts Reviewed on: 26th February 2025

Realistic choices, exceedingly good customer service

A solid service with realistic choices, little need to contact customer services when required they are quick to respond and exceedingly helpful Reviewed on: 26th February 2025

Fast reliable service and gives back to users.

Fast reliable service and gives back to users. Reviewed on: 26th February 2025

Excellant customer services

Excellant customer services and very helpful if you require advice Reviewed on: 26th February 2025

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