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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.43 (993 reviews)

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4.48

Based on 993 reviews, last reviewed 25th Jan 2026

5300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Excellent Banking Service Thankfully, Nationwide still have a branch open in Lincoln, where we were helped set up a joint account. Excellent help given. Reviewed on: 25th January 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (993)

Review of the Nationwide, FlexAccount:

Excellent Bank

I have used Nationwide for many years because their customer service is excellent. nothing is too much trouble and they explain things to me when needed. They offer various products at good rates. Reviewed on: 16th January 2017

Staff are always very helpful in the Branch

Staff are always very helpful in the Branch, and the products offered are great. Rates are always very favourable, and customers are made to feel important Reviewed on: 23rd January 2026

Excellent service, local branch.

Excellent service, local branch. Looks after its members Reviewed on: 23rd January 2026

Nationwide is ethical and shares profit with members

I changed to Nationwide because profits are given back to members. I know profits are not being used in war or climate destruction. In addition I received £100 bonus and every month I get interest and cash back. Reviewed on: 23rd January 2026

Most of the time I don’t know it’s there.

Most of the time I don’t know it’s there, Which means everything is running smoothly and IF I have a problem It’s sorted straight away Reviewed on: 23rd January 2026

Every time I go to any branch, is very nicely and go...

Every time I go to any branch, is very nicely and good service for customer Reviewed on: 23rd January 2026

Excellent customer service

Been with them 40+ years never had one complaint Reviewed on: 22nd January 2026

I switched from NatWest to Nationwide.

I switched from NatWest to Nationwide a number of years ago because I wanted a more ethical banking service, and Nationwide are rated in the top 3 across a range of environmental, humanitarian and broader ethical criteria. I use the online banking service and it's very accessible and efficient, to the extent that I've never had cause to use telephone banking. My only complaint would be that I can't pay in at the Post Office, and my nearest branch is a drive away. Reviewed on: 22nd January 2026

Very good app but awful if you're traveling.

Very good app but awful if you're traveling. Will block your card even after you tell them you're going abroad. However, I like that they have committed to keeping their branches open - I'm in a small town and they're the only ATM. Reviewed on: 22nd January 2026

Face to face banking

Good to be able to go into a branch and speak to actual people. Always helpful and polite and good knowledge of their products Reviewed on: 22nd January 2026

Good interest rate on small monthly savings of £200...

Good interest rate on small monthly savings of £200 at 6%. Regular (albeit not guaranteed) £100 bonus for holding two accounts. Good user friendly app Reviewed on: 22nd January 2026

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