Smart Money People Logo

Nationwide: FlexAccount reviews

4.42
Based on 919 reviews, last reviewed 12th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
17%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

A happy Nationwide customer I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats t... Read more Reviewed on: 12th June 2025
Fiona Jay's avatar
Fiona Jay

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025
AG's avatar
AG

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (919)

Review of the Nationwide, FlexAccount:

Nationwide recommendation

5
I would recommend Nationwide. The app is easy to use and you can do a lot of banking through it. Customer services have been very helpful when needed. Reviewed on: 12th January 2022

THE BEST BY FAR

5
I have been with Nationwide for a long number of years and have had no problems at all. Reviewed on: 2nd April 2025

Extremely good customer service.

5
Extremely good customer service. They listen. Reviewed on: 2nd April 2025

Great customer service and branches still open

5
Great customer service and branches still open Reviewed on: 2nd April 2025

A great, easy service

5
The account is straightforward, good communication, easy to use website and plenty of branches to use when we need. Overall, a great service. Reviewed on: 2nd April 2025

They are friendly and reasonable.

5
They are friendly and reasonable. I would say their interest rates are quite high. Reviewed on: 2nd April 2025

I’ve been with them for many years and I’ve always h...

5
I’ve been with them for many years and I’ve always had any issues resolved promptly by a friendly staff member. They also offer great benefits because they’re a building society. Reviewed on: 2nd April 2025

simple to use and rewarded

5
It is simple to use. They reward customers. They resolve issues and compensate if they do not meet customer standards Reviewed on: 2nd April 2025

Always helpful staff if I ever need to go into branc...

5
Always helpful staff if I ever need to go into branch and easy to navigate app. Reviewed on: 2nd April 2025

So glad we still have a branch we can visit.

5
So glad we still have a branch we can visit. Although I do a lot on-line it is reassuring to have a place you can go to if it is needed. I have also used telephone assistance which was also excellent. I did have one issue that couldn't be sorted out, but on the whole very good. Looking forward to the bonuses they give to customer/members in addition to the big bonuses they give themselves! Reviewed on: 2nd April 2025

Fantastic bank and loyal to their customers!

5
Fantastic bank and loyal to their customers!!! Reviewed on: 2nd April 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Nationwide?

  • Student Current Account

    from Nationwide 5.00 from 5 reviews
    Nationwide
  • Select Credit Card

    from Nationwide 4.87 from 9 reviews
    Nationwide
  • Regular Savings

    from Nationwide 4.73 from 78 reviews
    Nationwide
    View all products