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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.45 (1013 reviews)

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4.45

Based on 1,013 reviews, last reviewed 27th Feb 2026

7000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Ethical, trustworthy and I'm a member I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewar... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1013)

Review of the Nationwide, FlexAccount:

I have been banking with them for 19 years its a go...

I have been banking with them for 19 years its a good bank Reviewed on: 3rd February 2025

Good bank

I have been with Nationwide for a few years and am so happy I chose them. If I've ever had a problem a quick phone call has sorted things out. The app is easy to use and I'm very happy Reviewed on: 1st February 2022

Ok

Helpful bank who I’ve been with for over 15 years Reviewed on: 26th January 2022

All good

Great company, really helpful and supportive Reviewed on: 21st January 2022

Switched with ease

I recently did a bank switch and it went so smoothly! Reviewed on: 20th January 2022

Great customer service

I've always had great customer service with Nationwide, especially as I recently lost my mother and they were very helpful in closing her accounts and following through. I find the account easy to user and operate and still plenty of branches around if I need to talk. Reviewed on: 20th January 2022

Easy to use online banking

Current account that's easy to use for savings, transfers, standing orders and direct debits Reviewed on: 18th January 2022

Best of British

Have been banking with the Nationwide for more than 30 years. Can't fault them. Reviewed on: 17th January 2022

Good account and app easy to use

Does what it needs to do but when wanting to pay a new person or company via the app you need the card reader which, while it does offer extra security, makes a mobile app less mobile unless you always carry the card reader with you. Reviewed on: 17th January 2022

Unhelpful unreasonable and do not care about customers

Been with nationwide since 2016, had several issues not been bothered about before. Now did try to resolve another issue and then is just been ignored, not showing any interest to help. Not surprised why are so many bad reviews. Will move to another bank. Not recommending use this bank, they don’t care about customers at all. Reviewed on: 14th January 2022

Lifetime Customer

After over 20 years with Nationwide, there has never been a poor customer experience. Pleasant staff good service on the telephone, good communication and updates regularly and a nice branch to visit locally. Reviewed on: 14th January 2022

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