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Nationwide: FlexAccount reviews

4.46
Based on 1,007 reviews, last reviewed 16th Feb 2026
6500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Friendly staff and lots of branches Friendly staff and lots of branches Reviewed on: 15th February 2026
Philip C's avatar
Philip C

Latest lowest rating:

1

Hi I been with Nationwide bank from long time they p... Hi I been with Nationwide bank from long time they putted my name on cifas and closed my account a very minor reason and made me financially disabled ... Read more Reviewed on: 16th February 2026
M k's avatar
M k

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1007)

Review of the Nationwide, FlexAccount:

Moral but largely ineffective

5
Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

Nationwide. Customers Services

5
Whenever I ring customer services at the Nationwide. They are polite helpful and very professional. The fraud department was exceptionally helpful plus they look through my bank statements and got all my money which had been fraudulently taken. Also being a Building Society there more for the customer. Also they given me £100 pounds for my custom. Reviewed on: 22nd January 2026

Highly recommend

5
I have been with nationwide for approximately 20 years & have no intention of leaving. Helpful, considerate, actual branches open. I have always had excellent service whether in petson or on the phone. Reviewed on: 22nd January 2026

They have a very good customer service.

5
They have a very good customer service. They are customer oriented. Lovely bank. Their savings rate are good as well. It encourages people to save. Reviewed on: 22nd January 2026

Been with them for 38 years never ever had a...

5
Been with them for 38 years never ever had a problem Reviewed on: 22nd January 2026

Superb customer service & great incentives

5
Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

5
Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

Realibile trustworthy nation best

5
Realibile trustworthy helpful respectful honesty Reviewed on: 22nd January 2026

Best value for money

5
Opening the account was easy online. The app is very user friendly. By using this account I have received various amounts in loyalty bonusses in 2025 which make Nationwide the bank which offers the best value for money, period. Reviewed on: 22nd January 2026

I have been given lump sums of cash as a valued cust...

5
I have been given lump sums of cash as a valued customer. No other bank does that. Reviewed on: 22nd January 2026

Excellent service that is available on your High Str...

5
Excellent service that is available on your High Street Reviewed on: 22nd January 2026

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