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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.45 (1013 reviews)

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4.45

Based on 1,013 reviews, last reviewed 27th Feb 2026

7000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Ethical, trustworthy and I'm a member I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewar... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1013)

Review of the Nationwide, FlexAccount:

Moral but largely ineffective

Nationwide have again sent out notification that selected customers will be receiving £100. This is an interesting way for a building society to reward customers, especially as the interest rates are very low to non-existent. Nationwide is trustworthy to my mind, but probably not the right choice for anyone trying to be savvy about money. Their lack of branches near me (in a busy urban area) is a big failing sadly. Reviewed on: 24th May 2024

Superb customer service & great incentives

Superb customer service always in branch, their commitment to keeping branches open is great and the incentives superb. Reviewed on: 22nd January 2026

Easy banking, great customer service, reliable and g...

Easy banking, great customer service, reliable and give a share of profits to current account holders. Been a customer for 20 years and wouldn’t think of changing. Reviewed on: 22nd January 2026

Realibile trustworthy nation best

Realibile trustworthy helpful respectful honesty Reviewed on: 22nd January 2026

Best value for money

Opening the account was easy online. The app is very user friendly. By using this account I have received various amounts in loyalty bonusses in 2025 which make Nationwide the bank which offers the best value for money, period. Reviewed on: 22nd January 2026

I have been given lump sums of cash as a valued cust...

I have been given lump sums of cash as a valued customer. No other bank does that. Reviewed on: 22nd January 2026

Excellent service that is available on your High Str...

Excellent service that is available on your High Street Reviewed on: 22nd January 2026

Always friendly staff.

Always friendly staff. Excellent communications and access guides for disabled non verbal people. Still present on the High street! Very helpful to me in my capacity holding power of attorney for my husband. Reviewed on: 22nd January 2026

Great experience.

Great experience, with all questions answered politely and promptly Reviewed on: 22nd January 2026

You can speak to a human on their live chat which I...

You can speak to a human on their live chat which I love! And they are very quick to assist. They reward you for using your account with payments from time to time and they are an all round great bank! In so grateful. Reviewed on: 22nd January 2026

ABSOLUTELY DONT EVEN THINK ABOUT IT

ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EARS BACK TO FIND OUT Been with them 25 years and they have turned into a ROGUE NATION (Sorry Tom) Sold some Audio Equipment to a guy in Lebanon and now they think I’m a TERRORIST and a money launderer. So now they are requesting me to fill in a 3 page questionnaire of basically ALL MY life and what EVERY incoming & outgoing payment is for the last few years. I DONT THINK SO So now they are going to freeze and close my account just before XMAS Likely going to be difficult getting my money back off them. £10K plus They have just been fined £44 million so don’t expect any member bonus anytime soon Emma Reviewed on: 17th December 2025

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