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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.97 (323 reviews)

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3.95

Based on 323 reviews, last reviewed 23rd Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Excellent Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025

Latest lowest rating:

1

After years of paying for the FlexiPlus account for... After years of paying for the FlexiPlus account for its gadget cover, I made a claim for my broken iPhone. The experience with the external insurance ... Read more Reviewed on: 23rd December 2025

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (323)

Review of the Nationwide, FlexPlus:

Because you are better than Metro Bank

The best. The best. The best. The best. Reviewed on: 4th March 2021

After years of paying for the FlexiPlus account for...

After years of paying for the FlexiPlus account for its gadget cover, I made a claim for my broken iPhone. The experience with the external insurance administrator was poor. They were unhelpful, offered no loan phone option, and expected me to mail my device—which holds all my confidential data—creating significant hassle and security anxiety. The hurdles in the claims process are disappointing and not what you expect after years of premiums. I've now cancelled FlexiPlus. My advice is to get gadget insurance elsewhere where you can get local, practical help. A real shame, as Nationwide's core banking services have always been great for me. Reviewed on: 23rd December 2025

Excellent

Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025

Have been with Nationwide for many years and they ar...

Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make everything easy. Had a potential scam and they kept me informed and solved the issue - traced the money and then solved the problem. I had a new card within a few days. Excellent Reviewed on: 13th June 2025

Good range of perks which are very easy to access wh...

Good range of perks which are very easy to access when needed. We have used the breakdown cover, joloday insurance and phone insurance and in all cases were more than satisfied. Reviewed on: 12th June 2025

Best account for Seniors

Best account for Seniors with travel insurance coverage Reviewed on: 12th June 2025

Let me down completely in my hour of need

After years of having this account for the cover benefits I actually needed to call on the breakdown recovery today as my battery is flat and I'm on holiday in the northern hills of Spain. The operator was mostly interested in finding a get out clause from helping me, which he did, as my van is self converted as a camper van, so not covered it seems. I'm leaving. I can't stay with a company that looks for how not to help you when you're in your hour of need. Reviewed on: 27th May 2025

Free foreign atm cash withdrawals

I love the free foreign atm withdrawals from the flexplus. I travel abroad a lot so the monthly fee is well worth it. Reviewed on: 16th April 2025

Been a customer since 1985.

Been a customer since 1985. No desire to change. Great service, great App, great value products and services. Reviewed on: 13th April 2025

FlexPlus account is good value for money.

The FlexPlus account is really good value for money. The monthly fee is £18 and includes mobile phone insurance, travel insurance and breakdown cover! And I love that Nationwide pay their customers when things are going well! Reviewed on: 10th April 2025

Customer Loyalty properly earned.

Despite an aversion to having a paid for account, Nationwide Flexplus works out cheaper than paying for the packaged elements separately. Also they actually have a high street presence and have made cash rewards for recent years. All this promotes Customer Loyalty. A rare and very welcome attribute for modern financial institutions. Reviewed on: 4th April 2025

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