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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.95 (309 reviews)

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3.94

Based on 309 reviews, last reviewed 13th Mar 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

10%

22%

Latest highest rating:

5

The best bank on my experience so far So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (309)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

FlexPlus banking account

simple to set up, £100 bonus if you manage the registration appropriately, good banking app. Highly recommended. Reviewed on: 23rd January 2022

Excellent Account for the fee

For the £13 per month I get year round travel, mobile phone and breakdown insurance both here and in Europe. It's great value for money. Reviewed on: 21st January 2022

Reasonable Value

The Flexplus account has addition insurance and vehicle assistance included. Reviewed on: 17th January 2022

No fossil fuel or weapons investment

Nationwide is a great place for my money because they are working to protect not destroy the things I value Reviewed on: 15th January 2022

Great benefits

A pay monthly current account which gives you breakdown cover, travel and mobile phone insurance. It's a great deal, had to use the breakdown cover twice and it's been a smooth process. Reviewed on: 13th January 2022

Great benefits for those who like to travel!

I would recommend the Nationwide FlexPlus account which offers unbeatable worldwide travel insurance and European breakdown cover. It is well worth the small charge for having the account. Reviewed on: 12th January 2022

simple, banking product

provides all the banking services I need, with no fuss, farce or (other negative words beginning with an 'F'). simple registratrion, 12 months of boosted interest rate, access to a prize draw savings accounts. Reviewed on: 7th January 2022

Flex plus benefits

Good value as a joint account. Get breakdown cover, travel insurance, and mobile insurance for much less than would cost me otherwise Reviewed on: 5th January 2022

Fab application process from start to finish

Brilliant website, app, comms, got my sign up bonus faster than advertised. The app has better functionality than First Direct and I like the fact it is a Mutual. Reviewed on: 3rd December 2021

Disgusted

I had reason to complain to NBS about something But was disgusted to get a reply from customer services that had a link to The Black Lives Matter Website at the bottom of the email, According to the NBS Management team this is acceptable, As a armed forces Veteran I was deeply offended when B.L.M set fire to the Union jack and sprayed BLM on memorial's to many Black, White and Asian solders that gave there lives so they could have the Freedom they have today, I am in no way a racist having served with many Excellent Black and Asian solders I agree that everyone is entitled to a opinion but please NBS please Keep your support of political organisations to your self and don't force them on members Reviewed on: 24th July 2021

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