Write a review

Newsletter

Go to business site

Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 4.47 (363 reviews)

View other Nationwide products

4.47

Based on 363 reviews, last reviewed 16th Jul 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

67%

10%

20%

Latest highest rating:

5

Always clear, helpful and available. Always clear, helpful and available. Travel insurance is with Flexplus account. I have used them for 7 or so years and have no reason to change. Very ... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Beware, Flexplus travel insurance is worthless NW Flexplus travel insurance underwritten by Aviva is not worth having. We claimed once with Nationwide's previous underwriter and it was very easy. H... Read more Reviewed on: 12th May 2026

Read all reviews See your review

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (363)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never claimed terrible service Reviewed on: 9th May 2023

Great Packaged Bank Account

Fantastic cover for the family - travel and mobile insurance, plus vehicle breakdown cover included for a reasonable monthly fee. Easy to use online and friendly service in-branch. Reviewed on: 9th March 2023

Good benefits for reasonable rate

The flex plus provides insurance, breakdown cover and cashback on supermarket shops for £14/month. The price has increased (what hasn’t!) but still a useful account to have and know travel and phone insurance are sorted! Reviewed on: 9th March 2023

Great account

Useful account with overdraft and paid for monthly extras like breakdown cover, phone insurance and travel insurance Reviewed on: 9th March 2023

Great Package Account

Really good additional coverage provided by this account. Reviewed on: 5th March 2023

Good way to save plus more!

Insurance while saving is top notch. For a few pounds, you'll get more due to the insurance you'll have. :) Reviewed on: 3rd March 2023

Great bank

Great people working at their branches and the service you get at a flexiplus level is value for money Reviewed on: 3rd March 2023

Great products backed by the best service

I’ve banked with Nationwide for over 25 years the products are competitive whether they be current accounts, mortgages, loan or savings and the service is compelling. Reviewed on: 28th February 2023

Great value for money

Although it is a paid account the benefits such as Travel Insurance, Mobile phone insurance, and breakdown cover means that it is great value for money. I have had to use the mobile insurance a couple of times and had no issues what so ever Reviewed on: 22nd February 2023

Breakdown Cover from the AA is broken

Have been a nationwide customer for 20 years and benefited from mobile insurance and from breakdown cover. The breakdown recovery has now been taken over by the AA and service has dropped from 5 stars to 1 star. We have broken down twice in 6 months. The first time we waited 8 hours for recovery and the second time it was 5 hours. No proper updates and ithe AA do not have the vehicles or the staff to handle this contract. Reviewed on: 17th February 2023

Good benefits

I like the benefits my Flexiplus account brings which are significantly cheaper this way than buying separately. Reviewed on: 16th February 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Account (discontinued)
from Ditto Bank (inactive company) 3.84 from 4 reviews
Current account (discontinued)
from M&S Bank - Marks and Spencer 3.26 from 156 reviews
Silver Account
from TSB 4.18 from 4 reviews

Want to see more from Nationwide?

FlexDirect
from Nationwide 4.72 from 376 reviews
Regular Savings
from Nationwide 4.63 from 97 reviews
Cash ISA
from Nationwide 4.63 from 81 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub