Smart Money People Logo
Share this page
Link copied

Nationwide: FlexBasic reviews

View other Nationwide products
4.51
Based on 109 reviews, last reviewed 2nd Apr 2025
33% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
69%
See only 4 star reviews
23%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

A Bank That Truly Cares outstanding service with a customer-first approach. Their competitive rates, reliable online banking, and helpful staff make banking seamless and stre... Read more Reviewed on: 2nd April 2025
M A's avatar
M A

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024
susieandles@googlemail.com's avatar
[email protected]
Read all reviews See your review

About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (109)

Review of the Nationwide, FlexBasic:

Really helpful

5
Very quick to get me a replacement card to me, when mine was lost during the beginning of lockdown, which I expected to take longer, well done. Reviewed on: 7th July 2020
James Travis's avatar
James Travis

they are ok

5
poor interest rates and an average mobile app Reviewed on: 2nd May 2020
Stephen Wilshaw's avatar
Stephen Wilshaw

Good banking

4
Good old fashioned banking that move with the times Reviewed on: 7th February 2020
Dave 's avatar
Dave

Really helpful

5
Really helpful when you have a problem and quick at rectifying it Reviewed on: 5th February 2020
James Travis's avatar
James Travis

Easy to use card

5
Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020
Lucy Walker's avatar
Lucy Walker

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020
Laurajeanw's avatar
Laurajeanw

good service

4
very good customer service experience with personnel Reviewed on: 15th December 2019
Hugo Ken's avatar
Hugo Ken

not the best but not the worst

4
Like most banks they charge too much but on the whole happy with it Reviewed on: 27th November 2019
john radburn's avatar
john radburn

Great customer service

5
I feel as though Nationwide is the best bank as the time I’ve been banking with them they have been great! Reviewed on: 22nd November 2019
Rehana Othman's avatar
Rehana Othman

Very Good Bank

5
Letting you know if you are about to go overdrawn so you can add funds to pay bills before getting penalized. Reviewed on: 21st November 2019
Carrie18's avatar
Carrie18

Good product

5
Easy to use debit card from my bank account at nationwide. Can use in all ATMs . Reviewed on: 21st November 2019
moneyminded's avatar
moneyminded

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill