Absolute joke of a firm paid insurance for 2 dogs with these scammers. Put in a claim declined it straightaway no explanation asked for a... Absolute joke of a firm paid insurance for 2 dogs with these scammers. Put in a claim declined it straightaway no explanation asked for a review point blank refused. Underwritten by the wirst Underwriters ever Pinnacle shocking firm. DO NOT USE either of these just take your money and give you nothing. Read more Read less

Ordered foreign currency, never received it. Chased on phone and they said they had failed to let me know they had run out of that... Ordered foreign currency, never received it. Chased on phone and they said they had failed to let me know they had run out of that currency also failed to credit my card, absolutely attrocious service Read more Read less

The best thing is that wherever in world you get small value notes ( none over £20 equivalent) which means getting taxis etc much easier,... The best thing is that wherever in world you get small value notes ( none over £20 equivalent) which means getting taxis etc much easier, whether camodain, thai, peruvian if preorder on line and collect in store. Use every time- obviously with Nectar dscount Read more Read less

I walked into the store and asked to order £1600 in Euros with my nectar card. The guy told me he could give me the... I walked into the store and asked to order £1600 in Euros with my nectar card. The guy told me he could give me the money now (1740 euros) but did not advise that I would have got 60euros more (for an additional £1.80) if I’d ordered online. I phoned the complaint team to be told he had no legal obligation- to notify me that the walk rate was lower than online - fine but what about ethics - 60 euros would have paid for a meal on our family holiday! Feeling really ripped off. Will never use them again Read more Read less

Ordered £1000 worth of euros to be delivered to me by the post office. All was fine until I opened the package. I received 6... Ordered £1000 worth of euros to be delivered to me by the post office. All was fine until I opened the package. I received 6 x 100 euro notes and 5 x 50 euro notes. The rest of the order was in smaller notes. I holiday in a very small village in Kefalonia so I would have no chance of changing the large notes. No problem I thought. I’ll go to my local Sainsburys store and exchange them for smaller notes. After queuing at least 30 minutes I was told they are not allowed to exchange notes. Read more Read less

Had a few issues with previous companies when insuring my beloved Collie - not so with Sainsbury's!!

Good price and easy to buy BUT Sainsbury’s are not doing house insurance in the future (hence why a low “recommend to others” score.

Have not had to make any claims under the policy as of today’s date however the specifics of the policy were made very clear upon... Have not had to make any claims under the policy as of today’s date however the specifics of the policy were made very clear upon signing up and the online portal is easy to access. Read more Read less

Had to make a claim, it was resolved well though it did take a little time as it was complex.