Tesco Bank Reviews

26th May 2019

Great

This card offers great rewards and the customer service team have always been very helpful and efficient. Applications are processed very quickly.

Lucy WalkerLevel 2

(0)

24th May 2019

Tesco Clubcard Credit Card

I love this card as you get clubcard points every time you use it !

Rebecca KingLevel 1

(0)

11th May 2019

Friendly, knowledgeable staff

We have a Tesco Clubcard Credit Card. We have had no issues with this card and chose it because we got 30 months interest free on purchases. We mainly interact with them through online banking but, on the occasion that I have had to call them, I have always been impressed that my phone call has been answered promptly. Also, the I have always found the staff on the phone to be extremely helpful, always managing to solve my query.

Emma HarveyLevel 1

(0)

10th May 2019

Full refund when firm went bust

Emoov went into receivership and Tesco Bank refunded my full payment which was brilliant

Mike ToozerLevel 1

(0)

8th May 2019

Helped build my credit rating

Very clear interest rates, easy to use, and helped build up my credit score. And with the added bonus of earning extra club Card points!

JasonLevel 1

(0)

8th May 2019

Absolutely appalling service I wouldn't give one star to but not possible.

This has got to be the worst insurance organisation ever created that has left me constantly surrounded by total incompetence. This despite a no-fault accident several weeks ago in March resulting in my car been written off and me unable to get to work. The management running this organisation have successfully created a specialist mantra of "sod you and sort it yourself". What do I do to move things forward. Tesco?

Faye AndersonLevel 1

(0)

7th May 2019

Worst car insurance company I have ever had the mispleasure of dealing with

Probably the greediest of all the insurers on the market currently. Sadly giving the industry a bad name and surprised they are in anyway associated with Tesco. Will never use their services again,

R. TownsonLevel 1

(0)

1st May 2019

Quality Cover

This year was the first time that I insured my car with Tesco. I am very impressed. They were by far the cheapest cover but didn't scrimp on cover at all. Have everything that you need for a great all round cover....

steve thompsonLevel 1

(0)

29th April 2019

A no-brainer

Shopping at Tesco regularly, this credit card was a no-brainer, linking Clubcard points with purrchases and benefiting me.

SharriLevel 1

(0)

21st April 2019

Not as rewarding as it used to be

Since the reduction in Clubcard rewards, the credit card isn't as rewarding as it used to be for those that pay off the balance in full each month.

bluetoffeeLevel 1

(0)

Pet Insurance

20th April 2019

Not actually covered for the first 14 days that it states

Avoid using these at all costs. Despite taking a policy out you actually are not covered for the first 14 days of your policy term despite the fact that it clearly states your term start and end dates. If anything happens to your pet in that time they...

steveLevel 1

(0)

Home Insurance

18th April 2019

Appalling customer service and management of my claim

We had to make a claim on our home insurance after a car drove into our house. I have been shocked and appalled by how badly the claim has been handled. It has made an already stressful situation more stressful than necessary. The level of customer...

SPLevel 1

(0)

18th April 2019

SCAM AVOID

They renewed my insurance without my consent and USED MY BANK DETAILS WITHOUT MY PERMISSION to take money from my bank. NO LETTER NO PHONE CALL just an email that goes into your spam box to let you know!!! I called and they say I signed an automatic renewal, This is a LIE as I never did this to ensure I go each year through compare the market to get the movies deal. THIS IS A FRAUD. THEY ARE A JOKE. Cancelation fees + penalties is more than £300. I am SO ANGRY. They are a bunch of LIARS, DO NOT GO WITH THEM

Anne GloriaLevel 1

(0)

16th April 2019

tesco

I had this card on a long purchasing deal and also collected a lot of clubcard points

shane weirLevel 1

(0)

Current Account

16th April 2019

3% was great while it lasted

Would never use as my main account as far too many system outages

MoneyfanLevel 1

(0)

Home Insurance

16th April 2019

Absurd price hike

I have been a Tesco home insurance customer for over 10 years and when I bought the policy for the first time, it was great value for...

I have been a Tesco home insurance customer for over 10 years and when I bought the policy for the first time, it was great value for money.
Because of my trust in them, I did not realised that my premiums have gone sky high, over £80 a month, my fault for not checking.
When I confronted them, they could not care less and on to top it up, I have to pay £170 cancellation.
I went back to their website, to try to get a quote, out of curiosity and to my surprise, a new quote was only £17 a month.
These people do not give a rat’s arse about loyal customers.
Never again, I will be buying anything from them.

Jose ZaballosLevel 1

(0)

Loan

15th April 2019

No early repayment fees

Easy to obtain a loan only missed out on the full stars as the interest rate was slightly higher than advertised. No early repayment fees are a huge bonus. I was able to pick the payment (direct debit) date which assists with budgeting.

DE AdamsonLevel 1

(0)

15th April 2019

Great rewards & excellent customer service

I've been with Tesco Bank for many years & their customer service is second to none. I love the rewards scheme especially as you get more points when you shop with Tesco

Liz DenialLevel 1

(0)

7th April 2019

Amazing service

Suffered a none fault accident in March 19 having been with Tesco for a few years....

Suffered a none fault accident in March 19 having been with Tesco for a few years.

Call to report incident was quick and easy with no trick questions and understanding call staff. Transfer to a claims manager, who took details and was informative. The same claims handler dealt with claim start to finish, and was always the same person to call me.

Tesco settled at a reasonable price for my total loss, paid within 2 hours. Even paid for the car seats within a few hours too.

I was very happy with the service, when I was offered the amount for total loss the staff allowed me time to consider the offer and were not pushy or reluctant to help.

I was pleasantly surprised and I’d love to stay with Tesco but my renewal has come through too high, which is indeed very sad!

Ash SnookesLevel 1

(0)