Tesco Bank Reviews

Ratings based on 671 reviews Last review 3 days ago
3.69 / 5Great overall rating

Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money...

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Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money People is the place for Tesco Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

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Your Tesco Bank Reviews (671)

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17th February 2020

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00

£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00 Kept All Receipts Every little helps Tesco right? no reply from Dundee or Warrington Stamps 61P X2 My Advise switch Free Delivery at Iceland Lidl value for money Aldi same no g...

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£650 Pound in 5 weeks Tesco Clubcard earned via Post from Tesco£3.00 Kept All Receipts Every little helps Tesco right? no reply from Dundee or Warrington Stamps 61P X2 My Advise switch Free Delivery at Iceland Lidl value for money Aldi same no gimmicks Fr Anthony Rainbow Bridge Sanctuary for Cats Blackpool

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7th February 2020

Renewed car insurance without telling me. DO NOT USE!!

Tescobank have auto renwed my car insurance without even telling me in advance. I arranged other insurance as I do every year. They have taken over £400 from my account which takes me over my credit limit and I will now incur bank charges. I see many ...

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Tescobank have auto renwed my car insurance without even telling me in advance. I arranged other insurance as I do every year. They have taken over £400 from my account which takes me over my credit limit and I will now incur bank charges. I see many others have experienced this, DISGUSTING!

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6th February 2020

Accident Claim

I had an accident last night unfortunately writing my car off and damaging another car. From my first call 20 mins after the accident to my call the next morning to the Total Loss customer service team first rate service. Would highly recommend to my...

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I had an accident last night unfortunately writing my car off and damaging another car. From my first call 20 mins after the accident to my call the next morning to the Total Loss customer service team first rate service. Would highly recommend to my family and friends.

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25th January 2020

Unclear terms and conditions

We were very disappointed with our experience. It seemed like more energy was put into trying to avoid a claim than providing any sort of service. Beware that there is an exclusion for “diagnosed behavioural problems” in the small print but apparently ...

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We were very disappointed with our experience. It seemed like more energy was put into trying to avoid a claim than providing any sort of service. Beware that there is an exclusion for “diagnosed behavioural problems” in the small print but apparently your costs incurred in getting to a “diagnosis” are not covered. This disparity was pointed out to the insurer and I was helpfully told they had come across this issue before but it seems had not sought to clarify this to their customers. Tesco - if you wish to exclude something then how about using plain English namely “we do not cover cost incurred in the diagnosis of and treatment for behavioural problems”. That wasn’t hard was it!

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17th January 2020

Unprofessional staffe

I'm was customer of this company since 5 years this year some one hit my car that was he's fault but Tesco company couldn't sort the matter out... All companies send awareness later before insurance expiry date my insurance has been expiry since three...

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I'm was customer of this company since 5 years this year some one hit my car that was he's fault but Tesco company couldn't sort the matter out... All companies send awareness later before insurance expiry date my insurance has been expiry since three days and we weren't aware lucky i received letter your policy has been cancelled since three then I bought new insuy with different provider avoid unprofessional insurance company

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20th December 2019

Every little unhelpful!

Ever since we became home owners 7 years ago, we have been taking out Home Insurance from Tesco for majority of those years. We have never made a claim, which explains why we’ve had them as our insurer for so long. We just didn’t know how horrible the...

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Ever since we became home owners 7 years ago, we have been taking out Home Insurance from Tesco for majority of those years. We have never made a claim, which explains why we’ve had them as our insurer for so long. We just didn’t know how horrible they were. An honest mistake which will not be repeated.

With Storm Atiyah, the children’s school closure for Xmas and sub –zero temperatures fast approaching, we found ourselves faced with a tiny issue with the boiler – the fan broke. It could have been a lot worse, but luckily all we needed was a replacement fan to be installed. It wasn’t so bad. Or so we thought, after Tesco told us that our policy covers for the boiler (under home emergency) for up to £1000 worth of repairs (yes, that’s one thousand pounds!). A plumber was sent to ‘look at’ the boiler. Strangely even before the plumber had made it to our house this counted as ‘an existing claim’ on the policy.
The plumber examined the boiler, and reported that the issue was due to a ‘leak in the roof’. Now, we know a leak involves a drop or two of dripping water somewhere, so he pointed to a random watermark to prove his point. (It wasn’t ever seen before he entered the house and has magically disappeared and never made an appearance shortly after he left the premises).
In short, there was no leak, the roof is just fine. He tried showing me the ‘leak’, but all I could make out was a few drops of water that could’ve ‘accidentally’ been splashed around (from the feed expansion tank located in the loft). Or it could be the WD40 that was left behind during the recent annual boiler maintenance and servicing. As a consequence, Tesco decides that the boiler is BER ‘beyond economic repair’ and refuses to get the boiler repaired.

After a week of living in a freezing house with young children, I had to then contact a locally registered plumber, who immediately sourced a fan, and fixed the boiler within a day for around £300. It’s been working fine since then.

Also co-incidentally the plumber sent by Tesco to ‘look at’ our boiler, works for MPSL Emergency (https://mpslemergency.co.uk/) a company that also does roof repairs. However, the fact hasn’t been verified yet whether they repair roofs with real or imaginary leaks. So kindly do your due diligence and research.

This story will be forwarded to BBC Watchdog and any other organisation that is willing to investigate fraud and ridiculous insurance policies. Operation ‘Boycott Tesco’ is now at work – we’re not buying anything that has the name ‘Tesco’ on it, informing every single of our friends and family about their crooked policies, and making sure this story gets posted on as many review websites as possible. Please beware of such con artists who can effortlessly attribute a broken fan to a ‘roof leak’ and conjure up a watermark in the process. Stay safe from such crooks.

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11th December 2019

When making a claim. There rubbish

Tesco is trying to do me...

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Tesco is trying to do me over!!!
The story is i had just come off broad street onto cross lane. Now there was a guy in a car in a parking postion on my left edging forward a silver car on my right. Now the guy on my left decides to pull out and do a Uturn. The car obviously is edging forward to wait for silver car to go past the ln i come driveing at 20-25 miles per hour down the road. I swerved to avoid him but was to late... yet they put me at fault now the cctv i got for them says it doesnt go in my favour as it looks like he is on the main road which he wasnt now i know the truth. So if the cctv doesnt show that it definatley cant show im lieing. Possible one of the most terrible things to hapoen to me and tesco just speak to me like rubbish it isnt fair. Stay clear as i believe that tesco are treating me like this as the other driver is too. So they dont care about me

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20th November 2019

Newer car, lower CC but a lot more money

Currently a policy holder and was trying to change my car insurance from one car to another that I was hoping to buy. The car was newer and engine size was lower but I was told it'd cost double my current monthly payments....

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Currently a policy holder and was trying to change my car insurance from one car to another that I was hoping to buy. The car was newer and engine size was lower but I was told it'd cost double my current monthly payments.

Yet, checking confused.com I could get the same insurance for a lot less with the same place... Tesco.

So I rang them for information and they told me over the phone this was due to under writers and to cancel my policy so I could reapply for the better price would cost 85 cancellation.

Absolutely disgusting! Another company who don't look after their current customers!

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15th November 2019

Avoid

I'm mad at Tesco insurance...

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I'm mad at Tesco insurance
Attention, if you buy insurance there, they will do everything not to help you, on phone they advising me to take private companies
I have lived in the house since 2012, I had no problems until yesterday when began to leak the ceiling in the hallway
Basically what they said in phone - (we notice it wasn’t any storm in your area but its heavy rain so call to roofer) - roofer for leaking ceiling inside house .
Insurance company should check the reason for leaking but at Tesco already at the telephone stage without seeing even pictures are able to state that this is not their business call to private company
Nice help Thanks useless Tesco insurance
Think twice before buying something from them and look for review !
People who bought insurance and give 5 stars probably never had to claim

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12th November 2019

never use them

3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans...

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3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans inaction. if i billed them for hours wasted it would double the payout due. Never Use Them.

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31st October 2019

Whoever you insure with, do NOT use Tesco's!

Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing...

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Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing the evidence. The damage was not serious at all, easily repairable yet they quoted a £6000 repair bill. I had quotes from other official damage reapir garages that came in at just over £1000. They wrote my car off so I cancelled the claim, and all my accounts with Tesco. They registered my car as a write off because I did this. Absolutely worst experience of an insurer in 25 years driving experience.

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