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Tesco Bank Reviews

Ratings based on 658 reviews Last review 6 hours ago
3.72 / 5Great overall rating

Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money...

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Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money People is the place for Tesco Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

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Your Tesco Bank Reviews (658)

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20th November 2019

Newer car, lower CC but a lot more money

Currently a policy holder and was trying to change my car insurance from one car to another that I was hoping to buy. The car was newer and engine size was lower but I was told it'd cost double my current monthly payments....

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Currently a policy holder and was trying to change my car insurance from one car to another that I was hoping to buy. The car was newer and engine size was lower but I was told it'd cost double my current monthly payments.

Yet, checking confused.com I could get the same insurance for a lot less with the same place... Tesco.

So I rang them for information and they told me over the phone this was due to under writers and to cancel my policy so I could reapply for the better price would cost 85 cancellation.

Absolutely disgusting! Another company who don't look after their current customers!

Rae 's avatarRae Level 1
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15th November 2019

Avoid

I'm mad at Tesco insurance...

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I'm mad at Tesco insurance
Attention, if you buy insurance there, they will do everything not to help you, on phone they advising me to take private companies
I have lived in the house since 2012, I had no problems until yesterday when began to leak the ceiling in the hallway
Basically what they said in phone - (we notice it wasn’t any storm in your area but its heavy rain so call to roofer) - roofer for leaking ceiling inside house .
Insurance company should check the reason for leaking but at Tesco already at the telephone stage without seeing even pictures are able to state that this is not their business call to private company
Nice help Thanks useless Tesco insurance
Think twice before buying something from them and look for review !
People who bought insurance and give 5 stars probably never had to claim

Jacek's avatarJacekLevel 1
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12th November 2019

never use them

3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans...

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3 months after the crash and still waiting. they have even written to me acknowledging I have a legitimate complaint and that they regret not meeting the required standard of service, but we still rung them every day and get prevarication, delay ans inaction. if i billed them for hours wasted it would double the payout due. Never Use Them.

deborah's avatardeborahLevel 1
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31st October 2019

Whoever you insure with, do NOT use Tesco's!

Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing...

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Whoever you insure with, do NOT use Tesco Car insurance. I had a small accident in my car which was the fault of another driver. I had proof from witnesses and dash cam footage of the whole incident, yet Tesco admitted liability without even reviewing the evidence. The damage was not serious at all, easily repairable yet they quoted a £6000 repair bill. I had quotes from other official damage reapir garages that came in at just over £1000. They wrote my car off so I cancelled the claim, and all my accounts with Tesco. They registered my car as a write off because I did this. Absolutely worst experience of an insurer in 25 years driving experience.

Steve Skingle's avatarSteve SkingleLevel 1
(1)
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30th September 2019

Horrendous

I am so lost about what to do about my insurance. My policy is £168.42 a month. It was a set amount of mileage - through a black box. I was since made redundant and now travel 38miles to work, and then back everyday. More than my policy allows. This ...

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I am so lost about what to do about my insurance. My policy is £168.42 a month. It was a set amount of mileage - through a black box. I was since made redundant and now travel 38miles to work, and then back everyday. More than my policy allows. This means I have to pay minimum £101, usually more a month to top up my mileage. I asked if I could change my policy. They said no. The only thing I can do is keep topping up every month or cancel for £468

Lydia's avatarLydiaLevel 1
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6th September 2019

Loan application experience

My experience...

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My experience
I would like to say I am so impressed with the service I have received from Tesco bank throughout the process of borrowing £16000 to purchase car. I found it very easy to apply and the speed of response has been exceptional along with the very pleasant and professional lady who texted me to call when I had spelt my address incorrectly in the application.
Full process with money in the bank account in less than a week

Superb!

Thank you very much

Gordon

Gordon's avatarGordonLevel 1
(0)

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