Tesco Bank reviews

Tesco Bank reviews
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Review summary
People rate this company as Average based on 1,342 product reviews
Latest positive rating
Very impressed by their service
Yes my premiums went up the older my dog went. But no more than any other pet insurance. I opted for a higher excess ,... Yes my premiums went up the older my dog went. But no more than any other pet insurance. I opted for a higher excess , knowing I would pay small bills myself, but needing cover for anything that could be serious and expensive. When he was ill I paid the full bill to the vets, I wasn't sure how tm make a claim but I spoke to an actual human being who talked me through the portal. I was convinced they'd find something in the small print so as not to pay what they should. BUT definitely not the case, it was reviewed and refunded exactly right. Sadly my dog has just died, very suddenly. Again I spoke to a real person, think his name was Andy. He was genuinely empathetic , cancelled my policy straight away and even refunded part of this month's premium. Within three days my claim for cremation costs were accepted and a refund is on its way. I've even had a condolence card from them. I've always been suspicious of insurance companies, so many bad things you hear about them that I'm happy to give Tesco's this completely genuine review. Definitely recommend. Read more Read less

Latest negative rating
Worst service I've ever had from Tesco
Received an email telling me to cancel my auto-renewal "before 11th August", did so on 2nd August for them to charge me £220 two days... Received an email telling me to cancel my auto-renewal "before 11th August", did so on 2nd August for them to charge me £220 two days later. Couldn't speak to anyone on the phone, emails went ignored, until I was eventually fobbed off to 'Rock Insurance' who "declined to uphold my complaint". Never experienced anything like this with Tesco. Read more Read less

About Tesco Bank
Tesco Bank launched in 1997 and today have more than 5 million customers across a range of banking and insurance products.
In early 2024, Tesco and Barclays announced a long-term strategic partnership, initially for a 10-year period, to provide customers with Tesco-branded banking products and services.
Tesco Bank’s products include credit cards, loans, travel insurance and currency, savings, car insurance, pet insurance and home insurance.
Tesco Bank at a glance
Reviews for Tesco Bank
Showing 11 of 1342 company reviews • Last reviewed within 7 days
Worst service I've ever had from Tesco
Received an email telling me to cancel my auto-renewal "before 11th August", did so on 2nd August for them to charge me £220 two days... Received an email telling me to cancel my auto-renewal "before 11th August", did so on 2nd August for them to charge me £220 two days later. Couldn't speak to anyone on the phone, emails went ignored, until I was eventually fobbed off to 'Rock Insurance' who "declined to uphold my complaint". Never experienced anything like this with Tesco. Read more Read less
I am waiting for a pending transaction to go off my...
I am waiting for a pending transaction to go off my account. 8 days and counting. This was a cancelled transaction. Why is taking so... I am waiting for a pending transaction to go off my account. 8 days and counting. This was a cancelled transaction. Why is taking so long. It reduces my credit available whilst still pending . Read more Read less
Products from Tesco Bank
Car insurance
by Tesco BankTesco car insurance has three levels of cover: Bronze, Silver and Gold. If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a...
Car insurance
by Tesco BankTesco car insurance has three levels of cover: Bronze, Silver and Gold. If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a...
Clubcard credit cards
by Tesco BankWith Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances. There are a range of...
Clubcard credit cards
by Tesco BankWith Tesco Bank Clubcard credit cards, you can collect Clubcard points, spread the cost of larger purchases, help build your credit score and transfer balances. There are a range of...
Home Insurance
by Tesco BankAs a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider...
Home Insurance
by Tesco BankAs a homeowner, your biggest asset is likely to be your home. Therefore, finding a robust home insurance policy is vital and you want to be confident that your provider...
Pet insurance
by Tesco BankTesco Insurance offer pet insurance policies to cover dogs and cats. There’s a choice of cover including lifetime pet insurance, maximum benefit and time limited. If you’re a Clubcard holder...
Pet insurance
by Tesco BankTesco Insurance offer pet insurance policies to cover dogs and cats. There’s a choice of cover including lifetime pet insurance, maximum benefit and time limited. If you’re a Clubcard holder...
Personal loan
by Tesco BankA Tesco personal loan can be used for a range of purposes. The lowest rates for Tesco personal loans are for Clubcard members. If you’re approved, you could get the...
Personal loan
by Tesco BankA Tesco personal loan can be used for a range of purposes. The lowest rates for Tesco personal loans are for Clubcard members. If you’re approved, you could get the...
Current Account
by Tesco BankTesco Bank no longer offers Current Accounts.
Current Account
by Tesco BankTesco Bank no longer offers Current Accounts.
Travel Money
by Tesco BankBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Travel Money
by Tesco BankBefore we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a...
Internet Saver
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Internet Saver
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Travel insurance
by Tesco BankTesco Bank offer three types of travel insurance – single trip, annual multi trip and backpacker. Whether you choose economy, standard or premier, cover for medical expenses and 24/7 emergency...
Travel insurance
by Tesco BankTesco Bank offer three types of travel insurance – single trip, annual multi trip and backpacker. Whether you choose economy, standard or premier, cover for medical expenses and 24/7 emergency...
Breakdown Cover
by Tesco BankLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Breakdown Cover
by Tesco BankLike many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were...
Cash ISA
by Tesco BankYou can apply for Tesco Bank cash ISAs online in around ten minutes. The Tesco Bank Instant Access Cash ISA can be opened with £1 and there are no withdrawal...
Cash ISA
by Tesco BankYou can apply for Tesco Bank cash ISAs online in around ten minutes. The Tesco Bank Instant Access Cash ISA can be opened with £1 and there are no withdrawal...
Fixed Rate Mortgage
by Tesco BankTesco Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
Fixed Rate Mortgage
by Tesco BankTesco Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
Instant Access Savings
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Instant Access Savings
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Fixed Rate Saver
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Fixed Rate Saver
by Tesco BankTesco Bank savings reviews can help you to find out more about life at Tesco Bank. How easy is it to contact Tesco Bank? And how friendly are they? Our...
Life Insurance
by Tesco BankDo you want to find out what life as a Tesco Bank life insurance customer is like? Now you can! Read Tesco Bank life insurance reviews at Smart Money People...
Life Insurance
by Tesco BankDo you want to find out what life as a Tesco Bank life insurance customer is like? Now you can! Read Tesco Bank life insurance reviews at Smart Money People...
Junior ISA
by Tesco BankA Tesco Bank Junior ISA can be opened with £1 and is a tax-free way to save for a child. The interest rate is variable and the account can be...
Junior ISA
by Tesco BankA Tesco Bank Junior ISA can be opened with £1 and is a tax-free way to save for a child. The interest rate is variable and the account can be...
Tracker Rate Mortgage
by Tesco BankTesco Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
Tracker Rate Mortgage
by Tesco BankTesco Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People...
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