Never any problems, not a bad word to say

I got this card for shopping in Tesco and I am very happy. I had experience with the operator, I was worried about the upcoming... I got this card for shopping in Tesco and I am very happy. I had experience with the operator, I was worried about the upcoming payment, but the employee helped me a lot. I have only positive reviews and experience Read more Read less

Offered good rates, no interest for 12 months, easily adjusted credit limit, gave me flexibility to dig myself out of a hole and save a bit more on groceries

Received a small loan for a car, very happy with interest, ease of application & of app now to monitor.

Very easy to work with and good value for money

Tried to renew my combined building and contents insurance and the quote from Tesco was less than my existing payments.

the whole process is so smooth and easy that every one can do easily and very helpful people even for people with disabilities

Worst service I have experienced in a long time. Firstly I was sent away from the store kiosk because the online order rate was better... Worst service I have experienced in a long time. Firstly I was sent away from the store kiosk because the online order rate was better than the store rate - what nonsense was this. Smacked of a wish to collect more customer data to me. Certainly wasted my limited time. I was disgusted on my return from my trip to find that my unused currency would allow Tesco to make a £65 profit from me! Of the "Why you should buy your currency from Tesco" bullet points on the site, the "buy back promise" - a title which doesn't actually tell you anything, explain anything or make you want to look into the promise - is listed last. A placement on the bottom of that list doesn't lead you to think it is a matter of any importance either. Complete con, the fact is Tesco doesn't want to make a big deal about their buy back deal simply because they would lose too much money on it. In addition, Tesco don't even have complete control of their currency service, it is outsourced to Travelex Agency Services Limited. It took FIVE emails before the penny dropped and Customer Services finally addressed my actual complaint, previous replies simply waffled about customer convenience, how the rates "reflects the cost of sourcing the currency" and "endeavouring to ensure the products and services we provide fulfil our customers' needs and expectations". Big Fat Failure there then. I hope they didn't waste to much time when "After receiving your email we escalated the issues raised to the manager of our Harlow bureau" as she was an especially stroppy and lazy "member" of their staff and if they have any expectations from that quarter I wish them good luck with that. Add the complete ineptitude, unhelpfulness and lack of intelligence of the customer service department - that is if you can even find out how to make an enquiry or how to complain on the website - I'm taking my business elsewhere in future. Read more Read less

My experience was at the Baldock Tesco. In store exchange rate is noticeably worse than advertised on line rate. Why? Simple profiteering, because they can,... My experience was at the Baldock Tesco. In store exchange rate is noticeably worse than advertised on line rate. Why? Simple profiteering, because they can, and every little rip off helps their profits. Woman at desk was quite snotty. Generally unpleasant experience altogether. Read more Read less