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Tesco Bank reviews

Tesco Bank Logo
Rated Average 3.05/5

Tesco Bank reviews

Unverified business Last reviewed within 7 days

Review summary

People rate this company as Average based on 1,399 product reviews

Average score of 3.05/5
5 star
42%
4 star
15%
3 star
5%
2 star
2%
1 star
36%
Reviews for Tesco Bank have trended positively over the past 90 days

Tesco credit cards are loved for easy use and earning Clubcard points while loans impress with competitive rates and simple applications. Home insurance offers good cover at fair prices. However, Tesco car insurance claims drag on with poor communication and customer service can be rude or hard to reach. Renewal premiums often jump unexpectedly.

Positive themes

  • Tesco credit cards are great for earning Clubcard points and easy to use.
  • Tesco loans offer competitive rates and a straightforward application process.
  • Tesco home insurance is competitively priced with good cover and helpful service.

Negative themes

  • Tesco car insurance claims are slow with poor communication and long delays.
  • Tesco customer service is often rude or unhelpful and hard to reach by phone.
  • Tesco insurance premiums often rise steeply at renewal with little explanation.
Summarised by AI
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About Tesco Bank

Tesco Bank launched in 1997 and today have more than 5 million customers across a range of banking and insurance products.

In early 2024, Tesco and Barclays announced a long-term strategic partnership, initially for a 10-year period, to provide customers with Tesco-branded banking products and services.

Tesco Bank’s products include credit cards, loans, travel insurance and currency, savings, car insurance, pet insurance and home insurance.

Tesco Bank at a glance

Reviews for Tesco Bank

Showing 11 of 1399 company reviews Last reviewed within 7 days

Good rate Cash ISA

Cash ISA 17th April 2026

its a flexible cash ISA which is extremely useful to be able to withdraw money when need especially for unexpected bills and you can repay... its a flexible cash ISA which is extremely useful to be able to withdraw money when need especially for unexpected bills and you can repay the money back at a later date and it does not use up the 20k limit. The rate is decent. One draw back is on opening my account for some reason you are sent a letter in the welcome pack to sign and send back, slightly inconvenient but very tiny, first world problems. Happy with product and the service up to now Read more Read less

Rated Good 4/5
Read more product reviews

been with TESCO many years.

Clubcard credit cards 17th April 2026

been with TESCO many years. Always had confidence in the company , product and customer service. Whenever i have needed assistance, customer service have always been knowledgeable, courteous and timely

Rated Excellent 5/5
Read more product reviews
  • 5/5

    fast answer and low interest good availibiliti

    fast answer and low interest good availibiliti

    {"display":"Olga L","full_name":"Olga L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Olga L 17th April 2026
  • 5/5

    its a good card for daily usage.

    its a good card for daily usage.

  • 5/5

    Car Insurance was the best for me.

    When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms... When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover was arranged for the date I requested. Read more Read less

  • 4/5

    Very efficient when applying and overall experience...

    Very efficient when applying and overall experience has been very good

  • 5/5

    Really good rates.

    Really good rates. Even better for club card holders.

    {"display":"EKO","full_name":"EKO","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    EKO 16th April 2026
  • 5/5

    Bank and club card go hand in hand.

    Bank and club card go hand in hand. Its a simple idea but very effective.

  • 5/5

    A good card provider

    They have been good as my card provider over the years and having the clubcard credit card has been a bonus. They have been helpful... They have been good as my card provider over the years and having the clubcard credit card has been a bonus. They have been helpful with any issues and give good rewards. Any ptoblems have been dealt with quickly Read more Read less

  • 5/5

    Having been a loyal client for several years, I feel...

    Having been a loyal client for several years, I feel compelled to share my profound appreciation for the consistently exceptional service provided by this institution.... Having been a loyal client for several years, I feel compelled to share my profound appreciation for the consistently exceptional service provided by this institution. What truly distinguishes them in the UK’s competitive financial landscape is their unwavering reliability and the remarkable way they have evolved without ever compromising their core values of integrity and excellence. Throughout our long-standing relationship, they have demonstrated an unparalleled ability to anticipate my financial needs with precision and care. Their team doesn't just process transactions; they cultivate genuine partnerships, offering astute guidance and support that has been instrumental to my financial well-being. It is rare to find an organization that maintains such a high caliber of professionalism while remaining so deeply approachable and human-centric. They are, without a doubt, a benchmark for excellence in modern banking, and I look forward to many more years of continued collaboration." Read more Read less

  • 4/5

    Decent card experience, but difficult to determine y...

    Decent card experience, but difficult to determine your interest rate, which can be high.

    Products from Tesco Bank

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