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Tesco Bank Reviews

Ratings based on 463 reviews Last review 10 hours ago
3.95 / 5Great overall rating

Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money...

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Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money People is the place for Tesco Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

5 236
4 111
3 38
2 8
1 69

Your Tesco Bank Reviews (463)

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15th January 2018

thieves and unprofessional

They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in...

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They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in the next 28 day, when i did they increased my premium by £700 and said if i don't want to i should cancel and pay the rest on the insurance policy. They were so rude and arrogant.

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3rd January 2018

an ok experience

I've had a loan with Tesco interest rate was really low, but the pay back date latest they could do this was on the 25th but my pay day was on the 28th so payments got missed and they weren't able to help me, but overall it was an okay company to get...

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I've had a loan with Tesco interest rate was really low, but the pay back date latest they could do this was on the 25th but my pay day was on the 28th so payments got missed and they weren't able to help me, but overall it was an okay company to get a loan with.

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2nd January 2018

Don't bother

Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj ...

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Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj against me they refused to insure me unless I paid the one of payment of over £1000 when I asked if I can go to renew it instead they said no because I already declined. Another customer lost. Now I'm paying more than what I ever have not happy. They don't look after their customers

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28th December 2017

Very helpful and quick

I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil)...

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I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil) could not have been more helpful and polite. They will have my business for a long time now.

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7th December 2017

Poor communication

I opened a savings account but had a query about the interest rate. It took 5 minutes before the phone was answered & the rate confirmed. When the letter arrived the rate had been reduced. The only online methods to contact tesco is either facebook...

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I opened a savings account but had a query about the interest rate. It took 5 minutes before the phone was answered & the rate confirmed. When the letter arrived the rate had been reduced. The only online methods to contact tesco is either facebook or twitter, why? After another wait for the phone to be answered, I closed the account.

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6th December 2017

They cancelled my card with no warning - as an "industry wide prevention measure"

I actually can't believe this just happened. I have had a Tesco credit card for many years. Usually if they think there has been fraudulent activity, they ring you to confirm your transactions. Today I received a text stating my card had been...

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I actually can't believe this just happened. I have had a Tesco credit card for many years. Usually if they think there has been fraudulent activity, they ring you to confirm your transactions. Today I received a text stating my card had been cancelled due to an "industry wide fraud prevention measure". I phoned them to confirm, and they said that it was correct, and a large amount of people have been affected. The new card will come in 9 working days!!!!
This is so inconvenient - I am going abroad next week - I was planning on using my credit card, as I don't like carrying large amounts of cash with me. I am so mad about this. They are not even giving a proper reason why so many people have been affected. Ive had credit cards for over twenty years, and never been in such a mess :(

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24th November 2017

Great - as long as you don't need counter service

Everything's pretty good, but don't try paying in cheques/cash in-store. Three times I've tried and twice there were truly incredible problems. Once I phoned to (gently) complain afterwards but the bank said, 'Nothing to do with us - if you want to...

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Everything's pretty good, but don't try paying in cheques/cash in-store. Three times I've tried and twice there were truly incredible problems. Once I phoned to (gently) complain afterwards but the bank said, 'Nothing to do with us - if you want to complain you'll have to take it up with the store' !

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22nd November 2017

Avoid

My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent...

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My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent email was not evidence and that they could not reverse the cancellation.
I was also told that I would lose the full cost of breakdown cover which I took out with them.
After speaking to a manager and lodging a complaint they agreed to reimburse me for the cost of the breakdown. However, this did not resolve the fact that I was left uninsured so unable to drive my car home, and I now need to declare that I have had insurance cancelled for any future insurance policies.
The entire process was ridiculous. I am only grateful that I didn't have to make a claim through them, because I can only imagine how incompetent their handling of a claim would be.
I can honestly say that this was the worst service I have ever experienced. They refused to accept responsibility of their error and I have been the one who has paid.
The only recommendation I would make about Tesco Car Insurance is to avoid them at all costs.

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21st November 2017

no loyalty

I have had a tesco credit card for 14 years. I have spent over £740,000 on that card. I was 6 days late paying and have been charges £70 interest and £12 late payment fee. They are venal, smug and immoral, and from now On I will never, ever transact wi...

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I have had a tesco credit card for 14 years. I have spent over £740,000 on that card. I was 6 days late paying and have been charges £70 interest and £12 late payment fee. They are venal, smug and immoral, and from now On I will never, ever transact with tesco again

Write a review
21st November 2017

no loyalty

I have had a tesco credit card for 14 years. I have spent over £740,000 on that card. I was 6 days late paying and have been charges £70 interest and £12 late payment fee. They are venal, smug and immoral, and from now On I will never, ever transact wi...

Read more

I have had a tesco credit card for 14 years. I have spent over £740,000 on that card. I was 6 days late paying and have been charges £70 interest and £12 late payment fee. They are venal, smug and immoral, and from now On I will never, ever transact with tesco again.

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