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22nd July 2017
Insurance and bank account
Really cheap price for comprehensive insurance,customers service really helpful and nice I'm happy with it
Your Tesco Bank Reviews (398)
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21st July 2017
Hassle Free
Offered cheapest quote and provided a good level of service. Also found their customer service good when I phoned with a query.
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20th July 2017
Friendly staff
The price of the insurance was very competitive and they have covered everything I needed
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18th July 2017
Excellent interest free period and bonus of clubcard points
Excellent customer service. I decided to go with Tesco Credit Card due to their lengthy interest free purchases period and the fact that you also get clubcard points for spending (a happy bonus).
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18th July 2017
Great service
I have always had quick support from Tesco Bank with any enquiry that I have made regarding my car insurance. When changing my car, I received the paperwork e-mailed to me quickly to enable me to pass on to my workplace whilst I await a paper copy to...
Read moreI have always had quick support from Tesco Bank with any enquiry that I have made regarding my car insurance. When changing my car, I received the paperwork e-mailed to me quickly to enable me to pass on to my workplace whilst I await a paper copy to sign and keep.
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15th July 2017
Good value comprehensive insurance
We haven't had need to claim on this yet (thankfully!) but we're impressed by the level of cover compared to much more expensive products. It was also quick and easy to buy online and the documents arrived quickly.
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15th July 2017
Great value
Touch wood, have not had to claim anything for our dog! But the cost per month is just over £10 and covers our dog for what we felt we needed.
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15th July 2017
Every little helps
We were renewing my husband's car insurance and searching around for the best quotes....
Read more We were renewing my husband's car insurance and searching around for the best quotes.
Tesco Bank came up with the best quote and on top of that, as he is a Tesco Club card holder, he got a further 5% discount.
I don't know many insurance companies who quote you cheaply and then offer you a further discount.
I would highly recommend these.
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14th July 2017
Good rates and easy to manage
Love how easy it is to manage the account with the app. Easy and simple to make payments
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12th July 2017
Disgusting
Poor customer service..... My daughter already paid the healthy sum of £1200 for the insurance as a new driver. Moved house a mile away and they wanted an extra £300 to change the address. Wont be renewing with them at any cost....
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10th July 2017
tesco car insurance
this company has great insurance prices to suit different needs. their website is easy to understand with information easily available. customer services is very helpful and often find the staff very efficient.
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10th July 2017
good price
good price but the renewal was £80 more expensive than cancelling the policy and setting up a new one. A waste of time when I was staying with Tesco Bank.
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7th July 2017
Great app, good offers
Did a balance transfer over to Tesco Bank as they had an attractive zero percent interest offer for 2y+. Coming from Barclaycard, whose app I quite like, the Tesco one is even better and i couldn't ask for more from it really....
Read more Did a balance transfer over to Tesco Bank as they had an attractive zero percent interest offer for 2y+. Coming from Barclaycard, whose app I quite like, the Tesco one is even better and i couldn't ask for more from it really.
The customer service team is a hell of a lot better than Barclaycard too.
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6th July 2017
Reasonable priced insurance. With added Breakdown Cover.
Tesco are a great alternative to other companies, they offer fantastic value for money. And something like breakdown cover is included, this is often something that is usually quite exspensive on top of other things. So it's great to see it included.
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5th July 2017
Great service and real value for money
Have used Tesco for a few yrs now, fortunately I have not had the need to...
Read more Have used Tesco for a few yrs now, fortunately I have not had the need to claim.
However when renewal time comes along they send me a letter, and this time I had to make some alterations, and the call centre answered really quickly, and the advisor was extremely helpful and friendly.
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5th July 2017
Good service most of the time
Yes you get the odd person who is really unhelpful, but generally people are friendly and helpful.
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4th July 2017
absolute disgust
Having been with Tescos for 18 months my daughter injured her arm and so came off my insurance, they wanted nearly £50 in fees, not content with that my insurance would only drop by £11 a month, staying at £58 a month, yet when we checked for a years i...
Read more Having been with Tescos for 18 months my daughter injured her arm and so came off my insurance, they wanted nearly £50 in fees, not content with that my insurance would only drop by £11 a month, staying at £58 a month, yet when we checked for a years insurance for me it was only £220 for a YEAR, to cancel my insurance and take out new insurance, they wanted £103 to CANCEL. Tesco start off cheap to get you in then slap ridiculous charges. AVOID this company unless you want ripping off.
I AM FORCED TO GIVE THEM A STAR TO BE ABLE TO COMMENT THEY ARE NOT WORTH THAT.
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2nd July 2017
JUST JOINED & NERVOUS HAVING NOW READ EXTENSIVE REVIEWS OVER THE WEEKEND
It is a little premature to write an extensive review of Tesco Car Insurance because I have just joined up and am awaiting the documentation to arrive via the...
Read more It is a little premature to write an extensive review of Tesco Car Insurance because I have just joined up and am awaiting the documentation to arrive via the post.
I am a little concerned though - having now had a chance to read all the reviews on-line. It is not adding to my confidence that the email that they have sent to me confirming my insurance is a 'donotreply' one and there is no alternative email offered in order to reach them.
I am especially concerned about the fact that customers say that once there is an issue ie once one has to claim - there are gargantuan issues.
The fact that automatic renewal without customer approval happens - also the red alert for a dodgy company.
The fact that several people have had their policies CANCELLED AND WITHOUT NOTIFICATION - and find out when the police stop them - is even more dystopian and dysfunctional.
I sincerely hope that I will be proved to be worrying needlessly and that I am proved 100 % wrong in my anxieties here - and that I can re -visit this review and update it with a positive tale.
The other issue that is universal and that I have umbrage with is that there is no "other information" box when one purchases policies on-line.
I have had a NON FAULT NON ACCIDENT NON ANYTHING something added against my name from a few years ago,
I HAVE NO PROOF OF IT
I HAVE NO RECALL OF IT
THERE IS NOTHING WHATSOEVER SHOWN TO ME TO CORROBORATE THIS
THE CENTRAL DATABASE IGNORE EMAILS AND THERE IS NO MEANS OF CONTACTING THEM OTHERWISE.
IE There is some spurious - to all intents and purposes - made up nothing against my name that I can not detail when applying for a policy on-line - and there is no means of this being flagged up when I apply on-line.
I look forward to returning here to update my review.
Sincerly,
Mrs A.S
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