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Tesco Bank Reviews

Ratings based on 577 reviews Last review 1 week ago
3.79 / 5Great overall rating

Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money...

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Tesco Bank reviews can help you to find out what customers have to say about Tesco Bank, which started life in 1997 and claims to have a simple core purpose: "Make what matters better, together," and now claims over 7m customer accounts. Smart Money People is the place for Tesco Bank reviews. Read and write reviews to help increase trust and transparency in financial services.

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Your Tesco Bank Reviews (577)

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11th January 2019

Trouble-free with Tesco

Started a new policy with Tesco in May 18. Brilliant price, I had just acquired my 1 years no claim and the price they offered was half what I was paying previously and 1/4 cheaper than all the other providers. ...

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Started a new policy with Tesco in May 18. Brilliant price, I had just acquired my 1 years no claim and the price they offered was half what I was paying previously and 1/4 cheaper than all the other providers.
8 hours into my new policy.... I crashed... All my fault, I was terrified of calling them, I could only imagine what they would be thinking..... 8 HOURS!!!
I couldn't have been more wrong!!! They were amazing, cannot even begin to explain how fabulous they were! Their first question was, are you OK?! I profusely apologised for the whole situation and was told to not give it a second thought, that was what they were there for. My car had minimal damage but they insisted on it being repaired straight away and had me a courtesy car out that same day (my neighbour who I crashed into had insisted on dealing with his own insurance company as he wanted main dealer repair had a 2 week wait before his courtesy car came). They processed the claim so quickly and 2 days later they rang to check again that me and my children were OK following on from the incident. Even when my car was being repaired and I couldn't afford to pay the garage the excess (monthly wage), Tesco rang them and arranged that they would 'take their time' with the repair to give me extra time to get the money together. I had the courtesy car for 3 weeks!
My renewal is up in 3 months and I can't wait to renew again with Tesco.

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9th January 2019

AVOID!

Did not alert me at all that a claim was made against my vehicle, causing me a lot of difficulty in renewing my insurance and finding out I would have to pay hundreds of pounds more than originally planned. When complaining about this, I was told that...

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Did not alert me at all that a claim was made against my vehicle, causing me a lot of difficulty in renewing my insurance and finding out I would have to pay hundreds of pounds more than originally planned. When complaining about this, I was told that "in an ideal world we would've, but we didn't" ABSOLUTELY FUMING!!!!

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23rd November 2018

Tesco acts in an immoral way

We have phoned up twice in three years to check if some minor damage was covered by the insurance. The damage was not covered and we never made a claim. Image our surprise when we get a phone call from Tesco's to tell us we are statistically a greater...

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We have phoned up twice in three years to check if some minor damage was covered by the insurance. The damage was not covered and we never made a claim. Image our surprise when we get a phone call from Tesco's to tell us we are statistically a greater risk and for the 8 months remaining on our policy we have to pay an extra 20%. This means we lost our no claims bonus for enquiring about minor damage. A complete scam.

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