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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2039% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Good all round

I have had a Triodos bank account for a number of years now and and have never found fault with the bank. I did once suggest an improvement to how something worked online and note that this has now come to fruition, so I hope my comments were helpful. The staff are helpful and pleasant and not particularly hard to get hold of if required. The online experience is smooth. I feel my money is in good hands, being put to good use and being dealt with very professionally. Reviewed on: 16th January 2022

A welcome return to good solid service

The joy of being a Triodos customer is that if you encounter a problem, on the other end of the phone you'll find a human being who treats you like a human being and who owns the problem and is committed to finding a solution. On the rare occasion when it isn't possible to get through you are kept informed of where you are in the queue so that you can make a judgement on whether to hang on or call back rather than just endless repeats of jarring 'musak' with messages stating how important you are which might go on for hours Reviewed on: 16th January 2022

Knowing that my deposits fund ethical and green SMEs

By defunding my legacy bank of 20 years for Triodos, I feel so much better knowing that my deposits fund regenerative, growth positive, ethical and fair small and medium size businesses - instead of arms companies and the bonuses of investment bankers. Re my customer experience, what stands out is the 2 minute online process and instant confirmation of my 2k overdraft. A bank doesn't need to ask me tons of personal questions if their database already suggests I am more than able to pay on overdraft and related fees. Reviewed on: 16th January 2022

Super Bank

Great bank you can rely on. Easy to use online banking Reviewed on: 16th January 2022

The things that matter

I moved from 24x7 banking with First Direct to Triodos because inconvenience of not being able to call at 9pm is less important than the inconvenience of having destroyed the planet we live on. It matters where you do your banking. Reviewed on: 16th January 2022

I can not expect more from a bank

Excellent service and ethos, I am happy that money supports the sustainable projects Reviewed on: 16th January 2022

I love what this bank stands for!

Taking their responsibilities seriously - Focus not just on profits! Reviewed on: 16th January 2022

Banking beyond expectations

I wanted a bank that had a ethics, was community focused and environmentally friendly. It was easy to switch to them and their Customer Services over the phone is exceptional. Very quick to answer the phone and your problem is resolved promptly. I would recommend Triodos to anyone. Reviewed on: 16th January 2022

Best bank I've ever had

I love Triodos. They never disappoint and it's just so important to know exactly where your money is and what it's being invested into. Triodos is the bank of the future and I'm proud to be part of it. Reviewed on: 16th January 2022

Customer service is exceptional

Triodos has provided prior to and throughout the Covid Lockdown excellent service to myself. Call waiting time has rarely reached 5 minutes and call-backs from the bank have always been within the timeframe promised. I have never had to chase/follow-up a query with them. The staff one the phone have always been polite and friendly, also answering my queries, or having a colleague respond swiftly if they were unable to help/advise. I would recommend Triodos Bank UK to anyone. Reviewed on: 16th January 2022

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