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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.51 (532 reviews)

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4.29

Based on 532 reviews, last reviewed 12th Jun 2025

4000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

10%

Latest highest rating:

4

Easy to use app Their easy-to-use app and text reminders for regular payments help me stay on top of my credit. Reviewed on: 12th June 2025

Latest lowest rating:

2

I got a credit card to improve my credit score. I got a credit card to improve my credit score. Then Covid hit, which unfortunately meant I maxed out my card as this was my only access to money. I’m... Read more Reviewed on: 23rd May 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (532)

Review of the Vanquis, Credit Card:

Do not value my custom - closing my account

I obtained a credit card from Vanquis nearly 4 years ago with a £600 credit limit, despite making payments back every month and paying much more than minimum payment, using the card regularly, I have never received anything more from them. I even called them and asked why they have never offered me a credit increase, they could see I never missed a payment, they still said they are not going to offer me anything more than the £600. This does not make sense to me as I have a good credit history, payments never missed and other lenders offer increases, so why not Vanquis, I felt like my custom to them doesn’t mean very much and I have decided to close my account with them. I do not feel valued by them, Reviewed on: 22nd April 2025

Poor customer service.

Poor customer service. Incompetent. Multiple issues over the course of my time at Vanquis. Would not recommend. Reviewed on: 18th April 2025

I always feel safe and secure with the online servic...

I always feel safe and secure with the online service provided, however the team could consider engaging a little more to help us deal with delayed payments instead of charging £12 extra all the time. Reviewed on: 18th April 2025

My experience was good

Very goods service,app is easy to use and very good comunication with custmer. Very recomends this service Reviewed on: 18th April 2025

Paying credit card manually is so easy and fast

Paying credit card manually is so easy and fast Reviewed on: 18th April 2025

Value for money

Always there when I needed it and always helpful Reviewed on: 18th April 2025

Bad service my card is every week blocked and all th...

Bad service my card is every week blocked and all the time I need to contact Vanquis to unblock Reviewed on: 17th April 2025

Good credit card and customer service are very helpful

Good credit card and customer service are very helpful Reviewed on: 17th April 2025

Over the years Vanquis have helped me build my credi...

Over the years Vanquis have helped me build my credit thanks you very much Vanquis Reviewed on: 17th April 2025

HAPPY CONTENTED CUSTOMER

Great facility to build up credit scores, following any financial setback or lack of credit history. Offers credit limits, which You are always in control of. Online accounts allow You to keep track of balances, payments and special offers, such as favourable interest balance transfers. Advisors available by telephone if any issues encountered with account. Reviewed on: 17th April 2025

General goods customer service and overall credit needs

General goods customer service and overall credit needs Reviewed on: 17th April 2025

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