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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7472 reviews)

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4.94

Based on 7,472 reviews, last reviewed 18th Jan 2026

28400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

The service is excellent, user-friendly, the team is... The service is excellent, user-friendly, the team is very friendly and full of information Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7472)

Review of the Zopa, Smart Saver:

Excellent savings accounts with incredible flexibility. App extremely easy to use!

There is a variety of options available in the app in terms of management of saving pots and different pot types available. The app is extremely easy to navigate! Reviewed on: 3rd April 2023

Every was so easy with zopa , everything was easy to...

Every was so easy with zopa , everything was easy to understand, they make things clear and easy to read Reviewed on: 17th January 2026

Accessibility

Very efficient and approachable help is only a phone call away. Reviewed on: 17th January 2026

Excellent communication very transparent with rates...

Excellent communication very transparent with rates and always updates, very good service and great rates Reviewed on: 17th January 2026

Easy to use app.

Easy to use app.good products clearly explained. Excellent interest rates. Reviewed on: 17th January 2026

Excellent

Excellent products and service. Highly recommended. Reviewed on: 16th January 2026

Excellent service and rewards, easy to use app and c...

Excellent service and rewards, easy to use app and competitive returns. Reviewed on: 16th January 2026

Using the app is so simple

Everything is just simple - adding to or withdrawing from accounts etc. Excellent communications keeping me updated. Reviewed on: 16th January 2026

Great service great help

Great service great help and easy to put and withdraw money. Reviewed on: 16th January 2026

Really happy

Zopa was recommended to me and I’m so happy I came over you them. Reviewed on: 16th January 2026

I love Zopa!

I love Zopa! I have a savings account (with reasonable interest) and loads of smaller pots which means I can save for lots of different things at the same time, and can ring fence money given - birthday presents etc. It really helps me organise our finances and save for things like holidays, next car, glasses, a dog, giving to charity etc. Ive never neaded customer service which I think says a lot - the service runs really smoothly for me and Ive not had any hiccups. Thanks Zopa. Reviewed on: 16th January 2026

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