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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7480 reviews)

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4.94

Based on 7,480 reviews, last reviewed 20th Jan 2026

29200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I have had a loan and now a savings account and fou... I have had a loan and now a savings account and found the rates paid/ charged to be great Reviewed on: 20th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7480)

Review of the Zopa, Smart Saver:

Excellent, great customer service

Excellent, great customer service Reviewed on: 8th January 2024

Great app, service and interest rates.

Great app, service and interest rates. What else to want? Will start using Zopa more going forward. Reviewed on: 18th January 2026

I had a great service since I became zopa’s customer...

I had a great service since I became zopa’s customers a few years ago, can’t fault it Reviewed on: 18th January 2026

Easy to use, good customer service, generally good v...

Easy to use, good customer service, generally good value Reviewed on: 17th January 2026

Exceptional attention to detail in all aspects of cu...

Exceptional attention to detail in all aspects of customer relations Reviewed on: 17th January 2026

Simply great.

Easy company to deal with for loans and credit card. Reviewed on: 17th January 2026

Great service.

Great service. Good customer service. Issues resolved quickly. Reviewed on: 17th January 2026

ZOPA - SIMPLY THE BEST!

ZOPA have great products and their Customer Service is simply AWESOME! Reviewed on: 17th January 2026

Zopa helped when noone else would.

Zopa helped when noone else would. Now in a better place and rates are great. Thank you. Reviewed on: 17th January 2026

Every was so easy with zopa , everything was easy to...

Every was so easy with zopa , everything was easy to understand, they make things clear and easy to read Reviewed on: 17th January 2026

Accessibility

Very efficient and approachable help is only a phone call away. Reviewed on: 17th January 2026

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