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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7475 reviews)

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4.94

Based on 7,475 reviews, last reviewed 18th Jan 2026

28700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Competitive savings rates. I would like to use Zopa more for all my banking but don't quite understand all the online requirements. I would love to have it explained in person. Reviewed on: 18th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7475)

Review of the Zopa, Smart Saver:

Prompt attention to all procedures

Prompt attention to all procedures Reviewed on: 29th February 2024

Great service great help

Great service great help and easy to put and withdraw money. Reviewed on: 16th January 2026

Really happy

Zopa was recommended to me and I’m so happy I came over you them. Reviewed on: 16th January 2026

I love Zopa!

I love Zopa! I have a savings account (with reasonable interest) and loads of smaller pots which means I can save for lots of different things at the same time, and can ring fence money given - birthday presents etc. It really helps me organise our finances and save for things like holidays, next car, glasses, a dog, giving to charity etc. Ive never neaded customer service which I think says a lot - the service runs really smoothly for me and Ive not had any hiccups. Thanks Zopa. Reviewed on: 16th January 2026

Excellent App, interest rate reasonable

App very easy to use, interest rate reasonable, very quick to move money in and out of savings pots. Reviewed on: 16th January 2026

Best excellent account

I’m Very happy dopa , nice account Reviewed on: 16th January 2026

Excellent product

Straight forward banking , great customer service Reviewed on: 16th January 2026

Easy to use .

Love the ease of use , Access to savings products is excellent , very good rates available . Reviewed on: 16th January 2026

GREAT COMPANY

App easy to use, no issues with products provided, good savings rates. Would use again for other products if needed Reviewed on: 16th January 2026

I recommend Zopa Bank

Credit card user, great app, easy access Reviewed on: 16th January 2026

They are very efficient and easy to use

They are very efficient and easy to use Reviewed on: 16th January 2026

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