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Nationwide: FlexAccount reviews

4.43
Based on 931 reviews, last reviewed 12th Aug 2025
68% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025
Chris K's avatar
Chris K

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

This bank is lie all of there service

1
This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they can't when i complain they call me morning and promised me refund my money back now again call me in afternoon they sayed no refund its not bank fault my fault i use there debit card so don't waste money use this bank is totally fraud Reviewed on: 12th August 2025

Switching to Nationwide was the best decision ever

5
I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

highly recommend

5
The app is user friendly, communication from the bank is kept to a minimum but useful information is shared, bank staff are friendly and it was easy to open the account in person. Reviewed on: 23rd June 2025

Just the best bank for service

5
I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Reliable & rewarding

5
Of all the banking apps I use, Nationwide is the most reliable. It lets me manage my FlexAccount, and this past year customers have had the added bonus of a £200 'dividend' Reviewed on: 13th June 2025

Easy to use app, lots of branches I can use and they...

5
Easy to use app, lots of branches I can use and they reward their members regularly Reviewed on: 13th June 2025

Nationwide - Britain's best bank

5
Very considerate & helpful, especially when experiencing difficulties.. The benefits of being a member of a mutual also was very evident. Reviewed on: 13th June 2025

Honest, reliable, customer-focused service

5
I am now a longstanding customer (17 years) and have never had any reason to doubt the quality of Nationwide's service, both online and in branch. They offer above average interest rates on products for existing customers (ie rewarding loyalty not playing games to attract newcomers), and the recent Fairer Share payments are just the icing on the cake. Reviewed on: 12th June 2025

Excellent start up boExcellent bank accountnus.

5
Excellent start up bonus. Interest paid on current account spending. High interest rates on savings. Regular bonus pay outs of profits. Reviewed on: 12th June 2025

I have 20 years plus with Nationwide, includes credi...

5
I have 20 years plus with Nationwide, includes credit card ,loan and flex account and they have been fabulous and very supportive . Reviewed on: 12th June 2025

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