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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.53 (752 reviews)

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4.51

Based on 752 reviews, last reviewed 15th Oct 2024

379% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

18%

Latest highest rating:

5

Straight from the horse's mouth. Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024

Latest lowest rating:

1

Feeling unwelcomed as a prospective customer, will n... Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (752)

Review of the Mansfield Building Society, Savings:

Overall pretty smooth and easy to sign up

Overall pretty smooth and easy to sign up for a building society. However it wasn't clear how to put money into the account. Eventually I found the details in one of the PDFs, though it wasn't as obvious as other banks/societies. Reviewed on: 23rd February 2024

Feeling unwelcomed as a prospective customer, will n...

Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

Reply from Mansfield Building Society Thank you for your feedback. We’re sorry that your experience hasn’t met your expectations. We would like to hear more about this to help us understand what we can do differently. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 17th October 2024

Straight from the horse's mouth.

Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024

Knowledgeable staff

Staff were knowledgeable about the account I wanted and how best this would serve my needs. Fast and efficient service in setting up a new account. Interest rates are competitive and I would recommend people use Mansfield Building Society. Reviewed on: 15th October 2024

Excellent and friendly service at Chesterfield Branch.

Excellent and very friendly service at Chesterfield Branch- would definitely recommend to family and friends. Reviewed on: 9th October 2024

Easy to contact, feel like a valued customer

You can contact the building very easily, speak to a person who will sort out your issues. No hanging on the phone for half an hour before speaking to someone. Getting through to somebody who can deal with your issues in one call. It is so different to other financial institutions in the way they value their customers. Reviewed on: 8th October 2024

The process of opening new accounts was an easy tran...

The process of opening new accounts was an easy transaction Reviewed on: 7th October 2024

I needed a savings account to help to save for impro...

I needed a savings account to help to save for improvements to my house, I wasn't tied in and managed to get a job ticked off half way through my savings, it was good that I could withdraw without penalty.. Reviewed on: 7th October 2024

The experience was first class, and very Professional,

The experience was first class, and very Professional, Reviewed on: 7th October 2024

Old fashioned but nice

Dealing with MBS is like turning the clock back 30 years. Passbooks, filing cabinets, cheques. Can’t help thinking efficiencies could be made without harming the excellent customer service. Reviewed on: 7th October 2024

Postal service quite quick and efficient.

Postal service quite quick and efficient. Reviewed on: 1st October 2024

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