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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (996 reviews)

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4.48

Based on 996 reviews, last reviewed 28th Jan 2026

5600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Beneficial Banking Being a building society it is run for the benefit of its members, the staff are always helpful. Recently they have started to give bonuses to their c... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (996)

Review of the Nationwide, FlexAccount:

Happy my account is with a mutual socie...

Happy that my current account is with a mutual society so I get better value from my accounts Reviewed on: 14th September 2024

Beneficial Banking

Being a building society it is run for the benefit of its members, the staff are always helpful. Recently they have started to give bonuses to their customers, which is very welcome. Reviewed on: 28th January 2026

Reliable, Friendly, and Easy to Use

I’ve had a really positive experience with my children's Nationwide current accounts. The app is clear and easy to use, everyday banking is straightforward, and customer service has always been helpful and friendly when we’ve needed support. I’d definitely recommend Nationwide for a solid, no-nonsense current account. Reviewed on: 27th January 2026

Really happy with the switch to Nationwide.

Really happy with the switch to Nationwide. It's an ethical bank with great cash back and interest benefits. Reviewed on: 26th January 2026

Excellent Banking Service

Thankfully, Nationwide still have a branch open in Lincoln, where we were helped set up a joint account. Excellent help given. Reviewed on: 25th January 2026

Exceptional Bank and Customer Service with Real People

I have been a Nationwide Customer for over 20 years and cannot recommend them more! High interest rate accounts for saving, branches still open so you can still see a human being as well as the extra bonuses still paid out to customer! Reviewed on: 24th January 2026

A good comprehensive account, but better returns els...

A good comprehensive account, but better returns elsewhere Reviewed on: 24th January 2026

Move to Nationwide. A no brainer!!

Transferred from another bank, couldn't have been easier. Having a local branch i can visit is a bonus. Friendly, knowledgable staff and great products. Reviewed on: 24th January 2026

Best Banking Service

Great online banking .Excellent customer service. Never had any problems. Pay you a bonus every year so far . I recommend them. Reviewed on: 24th January 2026

I like that loyalty is rewarded

I like that loyalty is rewarded through one-of thank you payments for being a member. I'm glad they got rid of the card reader, as it was too much hassle to use when you wanted it needed to make a payment but didn't have the machine to hand. I would end up transferring to another bank account in my name to make payments, even to reputable businesses. Reviewed on: 24th January 2026

Knowledgable, friendly helpful customer service.

Knowledgable, friendly helpful customer service. Reviewed on: 24th January 2026

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