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Nationwide: FlexAccount reviews

4.40
Based on 934 reviews, last reviewed 17th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025
DW's avatar
DW

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025
EMMA S's avatar
EMMA S

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (934)

Review of the Nationwide, FlexAccount:

Flex account

5
Gave me access to an option to take a saver account with fabulous interest rates. I have always found Nationwide a great company Reviewed on: 21st April 2016

I've been banking with nationwide for over two years...

5
I've been banking with nationwide for over two years now after regularly switching accounts for the switch bonuses. Even with switch incentives from other banks I haven't been convinced to move away from nationwide. Customer service has always been great & available products regularly competitive Reviewed on: 28th May 2024

Very good bank I have had no problems at all.

5
Very good bank I have had no problems at all. Very friendly staff in branch and on the phone. Reviewed on: 28th May 2024

I switched from metro bank to nationwide and the sup...

5
I switched from metro bank to nationwide and the support I had was fantastic. We had a few admin errors but I was well looked after by the team in our local nationwide. Reviewed on: 28th May 2024

Great personal service

5
Although I do use the Nationwide banking app, I love that I can do my banking at my local branch where I can talk to real people face to face, The staff are so helpful, knowledgeable and friendly, and it's so nice to see how they go the extra mile for their elderly or less able customers. Reviewed on: 25th May 2024

I love how they give the fairer share payment

5
I love how they give the fairer share payment Reviewed on: 25th May 2024

Mutual bonus

5
Since my wife and I switched to them we've had £125 each for switching and for the last 2 y3ars they've paid a £100 bonus to members. As they don't have shareholders members benefit from the profits. Reviewed on: 24th May 2024

Could be better

3
We got the accounts as we have a mortgage with them, however you still can't pay a cheque through the app and its very buggy. It needs to get with the times. Reviewed on: 24th May 2024

Been with Nationwide for over 20 years and have neve...

5
Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Rewards loyalty and follows through on promises

5
Rewards loyalty and follows through on promises Reviewed on: 24th May 2024

good bank that still has branches if you need it and...

5
good bank that still has branches if you need it and easy to use products Reviewed on: 24th May 2024

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