Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.39 (855 reviews)

View other Nationwide products

4.35

Based on 855 reviews, last reviewed 4th Mar 2025

800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

69%

17%

Latest highest rating:

5

Kind, caring, efficient and ethical. As a 69 year-old I have rarely had a good experience of banking. Following traumatic life events during covid when Barclays made my life a misery I s... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

So far an absolute joke of an establishment. So far an absolute joke of an establishment. I'm honestly stunned this is the same bank that is supposed to be regarded so highly for customer service... Read more Reviewed on: 27th February 2025

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (855)

Review of the Nationwide, FlexAccount:

Sadly not good anymore.

Sadly not good anymore. I have been loyal to Nationwide for decades as I believe in the concept of building society banking, but their chatbot process is excruciating, their customer service poor (for example asking what your contact preference is then repeatedly ignoring it), and there is no interest on their standard current account Reviewed on: 27th February 2025

I have used Nationwide for years never had a problem.

I have used Nationwide for years never had a problem. They are not closing branches and there are still people to serve you not machines Reviewed on: 26th February 2025

Spotted a fraud attempt .

Spotted a fraud attempt . Refunded me instantly and issued new account . Reviewed on: 26th February 2025

Good current account.

Good current account. Some helpful member saving products linked.Glad they're keeping branches open too. Reviewed on: 26th February 2025

Great service

Whenever I have had to contact Nationwide they have been extremely helpful and prompt. Reviewed on: 26th February 2025

I got £200 for joining !!

I got £200 for joining (bonus!) customer service is fantastic, easy to navigate the app. I receive interest each month, they’re always happy to help if needed. the only downside I’ve experienced so far is you have to physically go into branch to cash in cheques. I do not live nearby so the cheque has just been sat in my purse for months, other banks you can ‘pay in’ cheques via the app. Reviewed on: 26th February 2025

Customer of 30 years standing

I have been a customer of Nationwide for over 30 years. In that time I have found them helpful any time I have contacted them by phone, email or face to face. They have been mortgage providers for the 3 houses I have bought and they will continue to be my choice for banking, savings, insurances etc. Reviewed on: 26th February 2025

Good bank with good values.

I have enjoyed this account. Nationwide is a good bank, with good values (re fossil fuels etc). I have never had a problem with them, and the online app is very useful to manage and view my money. I like the ability to have two connected accounts. Reviewed on: 26th February 2025

Nationwide have been excellent

I moved to Nationwide last year from TSB and have been very impressed. Ease of use, clear statements and easy transfer of money. Only had to call them once but found them very helpful. Security seems good with use of card reader, passcodes etc. Reviewed on: 26th February 2025

Over 8 years now with Nationwide

I've banked with Nationwide for over 8 years now. They are brilliant, you get all share reward for being a loyal customer each year like a little bonus which is always a plus and they are always on hand to help customer service wise. Reviewed on: 26th February 2025

Good response to any queries.

Good response to any queries. Generally fair rates. Reviewed on: 26th February 2025

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Basic Account
from NatWest 4.50 from 2079 reviews
Graduate Account
from NatWest 4.37 from 61 reviews
Student Additions Account
from Barclays 4.45 from 92 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub