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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (1000 reviews)

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4.48

Based on 1,000 reviews, last reviewed 5th Feb 2026

6000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great to bank with Been with Nationwide as long as I’ve had a bank account. Never had an issue with them and they’ve been great when I’ve needed help. Reviewed on: 5th February 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1000)

Review of the Nationwide, FlexAccount:

Excellent bank account

Excellent bank account, with options for linked savings accounts with high interest, simple and functional app, excellent customer service with low wait times, and bonus payments paid regularly to customers. Reviewed on: 24th May 2024

dil’s review !

I have had not one reason to call Nationwide customer services since becoming their customer, and they keep me well informed. Reviewed on: 23rd January 2026

Always there to help, offer more options to current...

Always there to help, offer more options to current accounts and wit a promise to keep high street branches open till 2030. You also get to £100 from the share of any profits.Staff are friendly and always make you feel welcome going out there way tb helpful Reviewed on: 23rd January 2026

Extremely competitive savings and mortgage rates.

Extremely competitive savings and mortgage rates. Amazing value for money on their current accounts. Customer service is second to none. They don't close high street banks, and they give back to their customers. I have never had to raise a dispute or complaint and I have been with Nationwide for years. Excellent bank! Reviewed on: 23rd January 2026

A community feeling.

Over 20 years with Nationwide, starting with a savings account, now with them as main bank. There is, however fictional, a community feeling to a building society. Maybe it feels less ruthless in a ruthless world. There are valid queries about the amount the CEO is paid, why are bankers so overpaid compared to the rest of the population? A self deluding system perhaps, but given that a bank is a necessity, Nationwide gives good bank. Reviewed on: 23rd January 2026

FEES, POOR COMMUNICATION LESSEN THE EXPERIENCE

I WAS DE FRAUDED AND COULD NOT FIND A METHOD OTHER THAN PHONE TO COMMUNICATE WHICH WAS UNACCEPTABLE TO ME. IN ANOTHER INSTANCE THERE WAS AN INBOUND TRANSFER THAT APPEARED TO GET LOST FOR 48HRS. NATIONWIDES HELP BOTS AND EVENTUALLY PEOPLE COULD NOT HELP AND SIMPLY ADVISED TO WAIT & SEE Reviewed on: 23rd January 2026

Always worked almost perfectly.

Always worked almost perfectly. The few problems I have had have been fixed quickly Reviewed on: 23rd January 2026

Nationwide with guaranteed High Street presence

We have had our flex account for many many years. Its a free account and does exactly what we need it to, no frills, no cost. All.our pensions go in, all our bills come out direct debit.We can see our balance at a glance with the new quick app facility, and the new fraud protection where we can check if anyone from Nationwide is calling us, is so reassuring in these days of scammers. Plus the guaranteed High Street presence gives us piece of mind if we need help with anything. Our savings are also with them. Nationwide all the way for us Reviewed on: 23rd January 2026

Staff are always very helpful in the Branch

Staff are always very helpful in the Branch, and the products offered are great. Rates are always very favourable, and customers are made to feel important Reviewed on: 23rd January 2026

Excellent service, local branch.

Excellent service, local branch. Looks after its members Reviewed on: 23rd January 2026

Nationwide is ethical and shares profit with members

I changed to Nationwide because profits are given back to members. I know profits are not being used in war or climate destruction. In addition I received £100 bonus and every month I get interest and cash back. Reviewed on: 23rd January 2026

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