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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (1000 reviews)

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4.48

Based on 1,000 reviews, last reviewed 5th Feb 2026

6000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great to bank with Been with Nationwide as long as I’ve had a bank account. Never had an issue with them and they’ve been great when I’ve needed help. Reviewed on: 5th February 2026

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1000)

Review of the Nationwide, FlexAccount:

I have been banking with them for 19 years its a go...

I have been banking with them for 19 years its a good bank Reviewed on: 3rd February 2025

Most of the time I don’t know it’s there.

Most of the time I don’t know it’s there, Which means everything is running smoothly and IF I have a problem It’s sorted straight away Reviewed on: 23rd January 2026

Every time I go to any branch, is very nicely and go...

Every time I go to any branch, is very nicely and good service for customer Reviewed on: 23rd January 2026

Excellent customer service

Been with them 40+ years never had one complaint Reviewed on: 22nd January 2026

I switched from NatWest to Nationwide.

I switched from NatWest to Nationwide a number of years ago because I wanted a more ethical banking service, and Nationwide are rated in the top 3 across a range of environmental, humanitarian and broader ethical criteria. I use the online banking service and it's very accessible and efficient, to the extent that I've never had cause to use telephone banking. My only complaint would be that I can't pay in at the Post Office, and my nearest branch is a drive away. Reviewed on: 22nd January 2026

Very good app but awful if you're traveling.

Very good app but awful if you're traveling. Will block your card even after you tell them you're going abroad. However, I like that they have committed to keeping their branches open - I'm in a small town and they're the only ATM. Reviewed on: 22nd January 2026

Face to face banking

Good to be able to go into a branch and speak to actual people. Always helpful and polite and good knowledge of their products Reviewed on: 22nd January 2026

Good interest rate on small monthly savings of £200...

Good interest rate on small monthly savings of £200 at 6%. Regular (albeit not guaranteed) £100 bonus for holding two accounts. Good user friendly app Reviewed on: 22nd January 2026

Best for all ages.

In all my years of banking with various banks (65+ years), Nationwide are the only ones who have ever 'thanked me' for being a customer. I use a mixture of in branch and online banking, and have found their procedures reasonably easy to use. I am a bit of a technophobe, but their little device gets me online very quickly! Reviewed on: 22nd January 2026

Customer service comes first

When my mother and father both became vunerable they handled the processing of the power of attorney efficiently and when they both died they again processed the process efficiently. Their customer service is second to none. They are focused on customer service and not profit. One time I went in to the branch and the branch manager was on the shop floor asking customers if he could help with any queries and was veru busy with various queries. I can't imagine this happening with a bank. Reviewed on: 22nd January 2026

Simply the best

I’ve been with Nationwide for around 5 years and can say there impeccable as a bank. I can say that I have recommended them to work colleagues, friends, other business users and fellow professionals. Reviewed on: 22nd January 2026

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