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Nationwide: FlexAccount reviews

4.47
Based on 1,002 reviews, last reviewed 9th Feb 2026
6100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
16%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Delighted with service I had a problem transferring from my old account which delayed me beyond the deadline set by the current-account switch service - the staff at Nationw... Read more Reviewed on: 9th February 2026
James's avatar
James

Latest lowest rating:

1

Very bad Nationwide FlexDirect account blocked – left me and my child with nothing I hold a Nationwide FlexDirect account, and it was blocked without warning ... Read more Reviewed on: 6th February 2026
Mouna's avatar
Mouna

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1002)

Review of the Nationwide, FlexAccount:

Superb account, fantastic reliable friendly bank.

5
Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

I have 20 years plus with Nationwide, includes credi...

5
I have 20 years plus with Nationwide, includes credit card ,loan and flex account and they have been fabulous and very supportive . Reviewed on: 12th June 2025

A big fan

5
I've been a Nationwide customer for 30 years and won't ever change. Their service is first rate, their products and the app are great, and I love that they are ethical. Reviewed on: 12th June 2025

Great service in store and online banking great too.

5
Great service in store and online banking great too. Reviewed on: 12th June 2025

While Nationwide's Fairer Share bonuses are apprecia...

2
While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and their customer service is woeful. Reviewed on: 12th June 2025

A happy Nationwide customer

5
I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats their customer loyalty. This year there has been the £50 'Big Nationwide Thank You', and soon there will be the £100 'Fairer Share' payment. I don't know of any other banks/building societies that reward their customers in this way. The Nationwide app is very user friendly. Only thing that could be improved would be transaction notifications on mobile phone screen. All things considered, I'm happy to give Nationwide my vote, and have already recommended them to friends & family. Reviewed on: 12th June 2025

Everything I want from a current account

5
I love the fact that my branch has a 24/7 foyer\vestibule with a paying in machine. My only gripe is that the menus of said machine are far slower that the type they use at Halifax. Fairer share scheme is also great value, just keep a min £100 in savings. Reviewed on: 12th June 2025

It is easy to bank with them and they also reward me...

5
It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

5
Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

A good reliable bank that offers a full range of ser...

5
A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

5
Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

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