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Nationwide: FlexPlus reviews

3.90
Based on 324 reviews, last reviewed 29th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
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10%
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2%
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22%

Latest highest rating:

5

Excellent Excellent value, great rates, amazing treatment to make customers feel valued with the Fairer Share scheme and higher saving interest rates Reviewed on: 7th September 2025
Kurt M's avatar
Kurt M

Latest lowest rating:

1

Awful mobile phone insurance. Awful mobile phone insurance. One phone came back still damaged. I gave up on that claim. The second one was a pixel 6. The excess costs as much as a ... Read more Reviewed on: 29th December 2025
Paul A's avatar
Paul A

About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (324)

Review of the Nationwide, FlexPlus:

Useful benefits compared to other package accounts

4
I never really expected myself to buy a packaged account, as typically they come with several products that are not particularly useful. FlexPlus however is a different breed of packaged account, which, for my circumstances, actually comes in useful. Particularly, we travel to europe by car fairly often, and the combination of travel insurance, european breakdown cover and fee-free cash withdrawals at the visa rate is really handy and means it's one less thing to think about when we go away - actually three less things! The extras are not just bog-standard insurances but are actually quite comprehensive in what they cover. I have actually used the breakdown cover and they were very helpful at the call centre in answering my questions about the policy, quickly arranging for a local recovery company to tow the car from home to a local garage. On top of this the mobile phone cover and extended appliance warranty are reasonable additions (sadly though an electric oven doesn't count as an appliance so this has been of less use to me as it is the only appliance I have purchased since opening the account) I would also like the option of a contactless card rather than apple pay which only a small minority can use. Overall this is an account with an excellent set of benefits and I have had no problems with the running of the account. For anyone who will make use of these benefits I would recommend it. Reviewed on: 20th November 2015

Customer Loyalty properly earned.

5
Despite an aversion to having a paid for account, Nationwide Flexplus works out cheaper than paying for the packaged elements separately. Also they actually have a high street presence and have made cash rewards for recent years. All this promotes Customer Loyalty. A rare and very welcome attribute for modern financial institutions. Reviewed on: 4th April 2025

Nationwide flexplus Great Product Great Service

5
The Nationwide flexplus account is an excellent account with good benefits and great service. Reviewed on: 3rd April 2025

Packaged benefits

4
The packaged benefits are very convenient and it is reassuring to know that the insurance is highly rated by Which? magazine. I have never had to use this insurance though. Reviewed on: 3rd April 2025

flexible banking and great app

5
Nationwide provides flexible banking and an app which is straightforward to use. Reviewed on: 2nd April 2025

Flexplus coverage

5
Flexplus privides our. Current account needs and also provides insurance and travel coverage Reviewed on: 2nd April 2025

The best bank on my experience so far

5
So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Lots of branches, excellent service.

5
Lots of branches, excellent service. Love the family insurances for £18 Reviewed on: 7th March 2025

Good all round account.

4
Insurance + linked savings account. Good . Easy to use app. Lots of high street branches Reviewed on: 6th March 2025

Really great in branch experiences - the staff are f...

4
Really great in branch experiences - the staff are friendly and polite even when busy and remember regular customers. They are the only bank in my town with a physical branch and that is highly valued int he community. They do close for linch sometimes and are not open on Fridays, but I think a little inconvenience is worth it, to support actually having a branch at all. It is especially useful for me as I am a yoga teacher and am often paid in cash. Reviewed on: 5th March 2025

No Faff Banking

5
Excellent Service, Good Road Map and No Faff products. Reviewed on: 5th March 2025

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