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Nationwide: Home insurance reviews

Name: Home insurance
Rating: 2.73 (82 reviews)

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2.59

Based on 82 reviews, last reviewed 24th Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

15%

49%

Latest highest rating:

5

I have a mortgage and account with Nationwide as wel... I have a mortgage and account with Nationwide as well as home insurance. I choose to renew my home insurance with nationwide each year because the pri... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

Water claim My experience is based on my claims experience. I claimed for a flood in my house. It was devastating . Because of the size of the claim a claims mana... Read more Reviewed on: 16th March 2025

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About this product

Nationwide work with Royal & Sun Alliance Insurance Ltd to provide home insurance.

It’s usually cheaper to buy both buildings and contents insurance from Nationwide at the same time, instead of separate policies. There’s no extra charge if you want to pay monthly and you can pay for optional extras to tailor your policy.

Nationwide home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Home insurance reviews (82)

Review of the Nationwide, Home insurance:

Home Insurance Reviewer

we have never claimed so not sure on that side but we like banking with them so now use them for other services Reviewed on: 13th July 2016

Easy, straight forward and hassle free

Applied for insurance as we got the mortgage through them, form easy to follow and fill in. Reviewed on: 12th September 2016

good customer service

Had to ring on renewal as I had been ill and thought I had missed the renewal period. The call was answered quickly by a really helpful lady who assured me everything was fine, ran through it all to make sure there were no changes and renewed there and then. Paper work was here within a week Reviewed on: 18th August 2016

Car Insurance Reviewer

My son brushed his teeth one morning and decided to put the plug in the sink and left tap running ... i had to go and take my other kids to school and do abit of shopping when i returned i had water coming through the ceiling and water water coming down the stairs as bathroom was directly across the yop of the stairs and it was like a waterfall coming downstairs. It took a while to sort out vould of been dealt better but never mind its over and done with. Reviewed on: 14th July 2016

GOOD

In the branch for something else and they asked me about home insurance which was coming up for renewal. Gave me a quote which was cheaper than the other company and it was easy to buy. Documents received very quickly Reviewed on: 28th March 2016

Quick and fair

Every time I've had to make a claim the response was very quick, and they have always offered me a fair amount. The standard coverage is the best I've found, as well. I'd recommend them to anyone! Reviewed on: 16th February 2016

Consistently Good Service

Over 35 years experience - consistently good service. They respond when I need it, and are friendly and professional. See no reason to change despite inducements! Reviewed on: 26th November 2015

easy to take out

cheaper than the renewal with previous company and easy to set up. documents received quickly Reviewed on: 28th August 2015

Fine with me!

I find Nationwide to not be the cheapest but worthy paying that little bit extra for. No complaints from me and will be happy to renew when the time comes Reviewed on: 12th August 2015

only company who really rewards for loyalty

They know how to treat their customer. It is the only company which knows how to reward your loyalty Reviewed on: 10th August 2015

Comprehensive and competitive cover

Stunning product, price and service. Would highly recommend Nationwide and their home insurance in particular. Reviewed on: 31st May 2015

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