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Family Building Society: Savings reviews
Based on 815 reviews, last reviewed 29th May 2025
329% increase in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Online Asssistance
I contacted the help desk to unlock my online account following the recent system update. I spoke to Ellissa Agodi who guided me through the process i...
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Reviewed on:
29th May 2025
Awful website to log in
First phone call 27/05/25 staff helpful but phone line terrible 3 second time delay between conversation, I am deaf and it was a very difficult call p...
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Reviewed on:
28th May 2025
About this product
Family Building Society Savings reviews (815)
IT "update" was a complete disaster
No hassle
Telephone customer service
Living in the past
It is a nightmare creating an online account, your s...
Reply from Family Building Society
Response date: 29th May 2025
Great service setting up new platform.
I today opened a new online savings account and spok...
Good interest rate on savings and good customer servive
Satisfied Saver
Gillian was wonderful.
Reasonably quick to answer phone, Lisa set me on the...
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