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Family Building Society: Savings reviews
Based on 814 reviews, last reviewed 29th May 2025
325% increase in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Long telephone wait time But good service when conn...
Long telephone wait time But good service when connected
Reviewed on:
29th May 2025
Awful website to log in
First phone call 27/05/25 staff helpful but phone line terrible 3 second time delay between conversation, I am deaf and it was a very difficult call p...
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Reviewed on:
28th May 2025
About this product
Family Building Society Savings reviews (814)
IT "update" was a complete disaster
Telephone customer service
Living in the past
It is a nightmare creating an online account, your s...
Reply from Family Building Society
Response date: 29th May 2025
Great service setting up new platform.
I today opened a new online savings account and spok...
Good interest rate on savings and good customer servive
Satisfied Saver
Gillian was wonderful.
Reasonably quick to answer phone, Lisa set me on the...
Unblocking account
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