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Admiral: Travel Insurance reviews

2.14
Based on 157 reviews, last reviewed 30th Jan 2025
94% decrease in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
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5%
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1%
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66%

Latest highest rating:

5

Initially I was worried due to other reviews. Initially I was worried due to other reviews. I lost my phone in Majorca. I put a claim in and submitted around 10 pictures of evidence. Police report... Read more Reviewed on: 6th November 2024
Daniel H's avatar
Daniel H

Latest lowest rating:

1

avoid this insurance company Admiral avoid this insurance company when I fell ill with Covid and I had to cancel the rest of the trip, Admiral rejected my extension many times, they are f... Read more Reviewed on: 30th January 2025
Mat 's avatar
Mat

About this product

Admiral travel insurance is available for single trips and annual multi trips.

Policies include cover for emergency illness or injury, and loss, theft or damage of your belongings. Admiral travel insurance also protects you in the event of cancelled trips and delayed or missed departures.

Admiral travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Travel Insurance reviews (157)

Review of the Admiral, Travel Insurance:

Policy covers nothing in effect

1
I thought that my buying insurance from a well known company that I would be covered. Wrong! My flight was cancelled and with no available flight for three days my travel company transferred my holiday to next year. As I was not aware that the flight was cancelled until I arrived at Gatwick airport Easyjet reimbursed a percentage of my travel home costs. I attempted to claim my travels costs for the journey to Gatwick airport from my travel insurance (which stated it covered travel expenses. First Admiral said that they would not pay out as Easyjet had sent an email informing me that the flight was cancelled. When I replied that the email was sent AFTER I had left home, and was well on my journey, and that even if we had turned around that I would still have had to pay the taxi driver - they replied that taxi fares are not covered by the policy! Reviewed on: 16th October 2024

Perfect cover with very competitive premium

5
As a senior citizen I was searching for affordable travel insurance and came across Admiral in my search. The cover was perfect and the premium was very competitive. It was so easy to apply and quickly got my documentation. Reviewed on: 7th September 2024

Updated my travel insurance cover for additional cou...

5
Updated my travel insurance cover for additional countries. Process very simple and price extremely good Reviewed on: 6th September 2024

Reduced renewal!

5
First travel insurance policy I have ever had where the renewal went down! Mind you have not had to claim which is the test for an insurance policy. Reviewed on: 4th September 2024

great customer experience, good value

5
Had great customer experience with Admiral house insurance, so knew I could trust them. Good value for the travel insurance gave peace of mind Reviewed on: 4th September 2024

DO NOT BUY THIS TRAVEL INSURANCE!

1
DO NOT BUY THIS TRAVEL INSURANCE!!!! It has been the worst experience I HAVE EVER DEALT WITH. please be careful who you get your travel insurance from. My phone was stolen while in New York in July, I'm still waiting for the claim to go through and we are in September. The communication has been dreadful, the Customer service team have given all different excuses which never align which shows me they all need more training. I have asked for call back from mangers 3 times and no-one has called me back. when I try to make a complaint they told me if I'm not happy with the service then I can go to the financial ombudsman which can take unto 8 weeks. I make my money through social media as I'm a YouTuber, I will be making a video about this as I feel like this is a scam. I paid extra to cover my gadgets and still now I have no phone back. PLEASE BE CAREFUL WHO YOU BUY YOUR TRAVEL INSURANCE THROUGH. Video will be uploaded by the end of this week. Reviewed on: 3rd September 2024

Won’t pay even when you follow their guidelines.

1
Despite being left in a recommended secure spot as per their own guidance (boot of a locked car) they refused to pay out on goods when my car was broken into abroad. £2000 of personal belongings gone and they won’t even respond using their own system and within their own timeframes. Awful awful awful Reviewed on: 31st August 2024

Great travel insurance choice

5
I have experienced great customer service with Admiral travel insurance, having used them for years. Their insurance is always fairly priced and includes a lot of necessities and reassurance. Everything you need in a travel insurance. Reviewed on: 25th August 2024

Renewed travel

5
Renewed travel insurance with admiral with competitive rate Reviewed on: 24th August 2024

Excellent value for money

5
As I have home insurance with Admiral, at an excellent price, I received a discount for my annual travel insurance policy also at an excellent price. Reviewed on: 23rd August 2024

The best multi-trip annual travel insurance for unde...

5
The best multi-trip annual travel insurance for under £50 Reviewed on: 23rd August 2024

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