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Ratings based on 411 reviews Last review 2 hours ago
4.75 / 5Amazing overall rating

First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People...

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First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People is the UK's independent financial services review site. Read and write First Direct reviews, and together we can help to increase trust and transparency in financial services.

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Your first direct Reviews (411)

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10th November 2017

Common sense, straight talking and fair

I phoned to take my ex-wife off my First Direct bank account and was told I would need to close the account and open a new account after being with First Direct for 20 years. Although the £100 incentive to switch bank accounts to First Direct wasn't ...

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I phoned to take my ex-wife off my First Direct bank account and was told I would need to close the account and open a new account after being with First Direct for 20 years. Although the £100 incentive to switch bank accounts to First Direct wasn't applicable because I wasn't new, they gave it me anyway. No need to leave or threaten to leave to get an incentive elsewhere, no game playing, kind, professional and smart. Here's to another 20...

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