Have had a 5 year fixed rate mortgage with a fantastic interest rate.

Been with this phone /on line bank from the very early days, always prompt, reasonable rates and excellent customer service and contact. I ‘ain’t’ going nowhere !

I have this and other savings accounts with First Direct it is very easy to use via their App and provides a good return giving... I have this and other savings accounts with First Direct it is very easy to use via their App and provides a good return giving instant access, if needed, for a months loss of the bonus intrest. Highly recommend this savings account. Read more Read less

I've been with First Direct from when the Midland Bank First offerred as an incentive to move to s 24/7 Bank. I have always found... I've been with First Direct from when the Midland Bank First offerred as an incentive to move to s 24/7 Bank. I have always found them to be honest and reliable. Like some of the reasent reviewers I have noticed a small drop in customer service in the past 12 months. Their App is excellent to use but in terms of what you can do within it compared to other newer banks is limited and needs reviewing. Appart from their ISA the savings systems offered are very good with reasonable interest rates and I currently use them. The above said I must clarrify my ratings, I never give 5/5 or 10/10 as every company has room for improvement and, in my opinion, those who give these scores have been incentivised or otherwise rewarded. Read more Read less

The app is very clear and easy to use. It also shows the account value after each transaction, which makes it easy to track spending.... The app is very clear and easy to use. It also shows the account value after each transaction, which makes it easy to track spending. The account is simple and has everything you need in one place. Transferring money is quick and simple, as is checking direct debits Read more Read less

Brilliant service, very reliable

I have been with First Direct for 36 years and have always found it to be a friendly and efficient service with an easy to... I have been with First Direct for 36 years and have always found it to be a friendly and efficient service with an easy to use web/app interface and great staff in the call centre if you need them. I have used several facilities, including current and savings accounts and have always found that they are feature rich as offer value for money compared with similar market products Read more Read less

So easy to get hold of and when you speak to someone over the phone they are super helpful!

The rate is one of the most competitive so quick and easy to setup and their service is second to none.