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Ratings based on 463 reviews Last review 19 hours ago
4.74 / 5Amazing overall rating

First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People...

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First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People is the UK's independent financial services review site. Read and write First Direct reviews, and together we can help to increase trust and transparency in financial services.

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Your first direct Reviews (463)

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12th January 2018

Nice welcome bonus great customer service

I was given £150 to join first direct. My transfer was done within 2 weeks and I had my welcome bonus at the end of it. I’ve rang up the customer service team on more than one occasion and they are very professional and friendly. Would recommend to an...

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I was given £150 to join first direct. My transfer was done within 2 weeks and I had my welcome bonus at the end of it. I’ve rang up the customer service team on more than one occasion and they are very professional and friendly. Would recommend to anyone.

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10th January 2018

Excellent Bank, helpful and hassle free

Switching to First Direct was easy and quick, they moved all my payments, standing orders and DD's within 7 days and gave me an incentive which was paid promptly. Telephone banking is easy and the advisors are always courteous and friendly, and are...

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Switching to First Direct was easy and quick, they moved all my payments, standing orders and DD's within 7 days and gave me an incentive which was paid promptly. Telephone banking is easy and the advisors are always courteous and friendly, and are happy to explain things to you for as long as necessary

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3rd January 2018

Friendly , hassle-free banking

A great account supplied by an excellent company. The first account comes with a £250 fee free overdraft and the facility to use another £250 without arrangement. Customer services are only a phone call away and have always been polite and very e...

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A great account supplied by an excellent company. The first account comes with a £250 fee free overdraft and the facility to use another £250 without arrangement. Customer services are only a phone call away and have always been polite and very efficient in dealing with any queries/problems. They have generous offers to persuade people to switch to this account so I'd highly recommend anyone to make the change now, you wont regret it .

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