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Ratings based on 538 reviews Last review 2 weeks ago
4.77 / 5Amazing overall rating

First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People...

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First Direct reviews written by our Smart Money People can help you to find out more about life with this bank. Multi-award winning First Direct claim to "listen, have a conversation and recognise that it's your money, not theirs." Smart Money People is the UK's independent financial services review site. Read and write First Direct reviews, and together we can help to increase trust and transparency in financial services.

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Your first direct Reviews (538)

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29th June 2018

Very good rate with Regular Saver account

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a...

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I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a competitor.

Write a review
29th June 2018

Very good rate with Regular Saver account

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a...

Read more

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a competitor.

Write a review
29th June 2018

Very good rate with Regular Saver account

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a...

Read more

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a competitor.

Write a review
27th April 2018

Entirely happy - all good so far

Switched to First Direct as a consequence of very bad experience with M and S Bank, based on First Direct’s positive customer feedback ratings, even though they’re both of them offshoots of HSBC. All is very good at least so far: they seem most hel...

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Switched to First Direct as a consequence of very bad experience with M and S Bank, based on First Direct’s positive customer feedback ratings, even though they’re both of them offshoots of HSBC. All is very good at least so far: they seem most helpful and their online banking systems are effective. So can recommend.

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