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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1605 reviews)

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4.85

Based on 1,605 reviews, last reviewed 14th Feb 2026

21% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Wonderful staff, plentiful information. Hinckley & Rugby building society employ an exceptional range of staff, who are all extremely helpful, as well as being able to provide any necessary ... Read more Reviewed on: 14th February 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1605)

Review of the Hinckley & Rugby Building Society, Savings:

Very helpful, quick and easy many thanks

I went in with an old aplication form but Rita soon helped me with the new form and quickly sorted it out for me. Mand it easy for me many thanks Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hi Neil, We’re very happy to hear you were pleased with the service you received from Rita at our South Wigston branch, and she was able to get you sorted with the up to date forms you required. Thank you for taking the time to share your feedback with us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Wonderful staff, plentiful information.

Hinckley & Rugby building society employ an exceptional range of staff, who are all extremely helpful, as well as being able to provide any necessary information. They are a truly wonderful team and I have nothing negative to say about any of my experiences with them. Reviewed on: 14th February 2026

Neil was helpful, polite and patient.

Neil was helpful, polite and patient. He explained all my options to me in enough detail that I wasn't overwhelmed by all the information, but was able to make an informed decision as to the best accounts for my needs. Thank you Neil. Reviewed on: 13th February 2026

Helpful, professional, informative and friendly staff.

We were helped and advised on purchasing. The gentleman we dealt with was new to us. He introduced himself. Asked appropriate questions and helped us with setting up electronic payments to our personal accounts. Very informative helpful and a credit to your society as are all members of the team. We have banked with you for 38 years and always recommend you kind and helpful staff. Reviewed on: 12th February 2026

Useful meeting

Tracey was very helpful, answered all my questions fully and explained things clearly.Took her time and meeting was not rushed. Great to have face to face meeting, Reviewed on: 11th February 2026

Both Rita and Linda were fantastic

Rita was lovely when serving us today. Both Rita and Linda interacted with both myself and my son (whose account we were in there about). They served with a smile and were very professional. Thankyou for making us both smile Reviewed on: 10th February 2026

Security and nominated bank

Lilly was very helpful answering questions about my easy access account, talking me through how to set up a telephone password and my nominated bank account. She was very patient, despite it being late in the day, and kept prompting me to make sure all my questions were answered. Reviewed on: 9th February 2026

Staff were very helpful and spent time guiding us th...

Staff were very helpful and spent time guiding us through our transaction. Reviewed on: 8th February 2026

Called up to enquire about the accounts on offer at...

Called up to enquire about the accounts on offer at Hinckley and rugby. Emma was very friendly and helpful to me . And answered all my questions. Reviewed on: 7th February 2026

Simple and Safe Savings

I wanted to close an account and move the balance to another account. I did this simply by using a mixture of online and personal telephone calls. Rita and her staff at Wigston were extremely helpful as well as being down to earth and pleasant. Great care was taken to assure the safety and security of my account. Thank you all concerned. Reviewed on: 6th February 2026

Keep it Local !!!

the application was pre- printed &filled in and speeded up the opening account process at the South Wigston branch which was dealt with by Linda Reviewed on: 6th February 2026

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