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10th February 2019
Very good bank
Front of staff very good and represent their company very well particularly during the problems they had in 2018
Your TSB Reviews (372)
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10th February 2019
Great Rewards
TSB provide interest on a normal current account which pays more than many other banks.
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10th February 2019
Wonderful
Love my a point, app is brill and staff are always very friendly
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10th February 2019
TSB Bank
I have had good experiences with TSB banks both online and in branch, staff are friendly and helpful. Online banking has been fixed from issues in 2018, I didn't have problems myself.
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5th February 2019
Disgraceful
Do not use this bank they’re are reckless and do not care about their customers.
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29th January 2019
In 2018 TSBs online services let me down
I`ve been a customer of TSB for over 10 years and I didn`t have a lot of issues with my current account or our joint account until last year. Since 2018 I had constant issues with the online banking and services, issues with using my debit card to...
Read moreI`ve been a customer of TSB for over 10 years and I didn`t have a lot of issues with my current account or our joint account until last year. Since 2018 I had constant issues with the online banking and services, issues with using my debit card to make payments, poor customer services, etc. After I made a complaint through Resolver regarding a failed online payment in October 2018 TSB hasn`t even responded and I had to escalate the case to the financial ombudsman. I`m looking to switch banks now I`m simply tired of their poor internet banking and bad customer services.
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22nd January 2019
TSB really cares
TSB really shows an interest in actively helping customers. Every year I receive a call from my local branch inviting me in to see if there are ways they can help me. I feel really valued and will never leave TSB. The staff in branch and always...
Read moreTSB really shows an interest in actively helping customers. Every year I receive a call from my local branch inviting me in to see if there are ways they can help me. I feel really valued and will never leave TSB. The staff in branch and always helpful and smiling.
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13th January 2019
Helpful and fast
I find these very helpful thay have delt with my problem fast and thoroughly
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13th January 2019
Simple, efficient and easy to use online
Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details...
Read moreAlways good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details clear and easy to understand.
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13th January 2019
Legendary
Apart from the online banking app being down a few months ago, I can't complain with TSB.
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13th January 2019
Easy online banking
I really like the tsb app it's so easy to access my account and make transactions
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13th January 2019
Easy banking
Great for people on lower incomes . Makes it easy to manage money but with all the benefits of a current account great
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12th January 2019
Terrible Customer Service
Often left with a call centre who cannot actually deal with the information provided.
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10th January 2019
Staff try to help... but the system is dire!
Unable to log on, difficulties viewing statements, poor online service... the list goes on. After visiting the branch, the staff try to be helpful but seem to be unable to access their own system leaving customers frustrated and baffled.
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