TSB Reviews

TSB really cares

TSB really shows an interest in actively helping customers. Every year I receive a call from my local branch inviting me in to see if there are ways they can help me. I feel really valued and will never leave TSB. The staff in branch and always...

TSB really shows an interest in actively helping customers. Every year I receive a call from my local branch inviting me in to see if there are ways they can help me. I feel really valued and will never leave TSB. The staff in branch and always helpful and smiling.

Mr PLevel 1

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No Problems

Never had any problems that was not sorted quickly.

PeterLevel 1

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Helpful and fast

I find these very helpful thay have delt with my problem fast and thoroughly

Tory FlynnLevel 1

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Reliable

Been with tsb for 40 years never had a problem

Stephen HeathLevel 1

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Very helpful

Very helpful staff and always happy

FeltmasLevel 1

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Simple, efficient and easy to use online

Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details...

Always good customer service at my local branch, very friendly and helpful. Low charges and ideal for people with a lower income like myself. I find their online banking to be very secure and safe to use. I find their literature and online details clear and easy to understand.

Caroline GlassLevel 1

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Great account

Great account with lots of perks

ShelleyLevel 1

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Legendary

Apart from the online banking app being down a few months ago, I can't complain with TSB.

RjslimLevel 1

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Easy online banking

I really like the tsb app it's so easy to access my account and make transactions

JadeLevel 1

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Easy banking

Great for people on lower incomes . Makes it easy to manage money but with all the benefits of a current account great

Alisonr3519 Level 1

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Terrible Customer Service

Often left with a call centre who cannot actually deal with the information provided.

Jacob L. BrydonLevel 1

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Staff try to help... but the system is dire!

Unable to log on, difficulties viewing statements, poor online service... the list goes on. After visiting the branch, the staff try to be helpful but seem to be unable to access their own system leaving customers frustrated and baffled.

Mike CambridgeLevel 1

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Good service

Very helpful staff. Clear literature.

Janet Gregory Level 1

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reliable

reliable banking, been with them for a long time. however like other banks, they don't seem to be rewarding their loyal customers

IstvanLevel 1

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Fab

Lovely bank. Always go out their way to help you out

Nisa MazLevel 1

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Great bank

Great bank, been with then since I was 16

Kellylou1988xLevel 1

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Just about adequate

Branch staff are wonderful but follow up phone calls are very annoying

Jan HigginsLevel 1

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great benefits

The benefits offered are well worth it for me as we have made use of all of them

Amanda Verbaan-DunnLevel 1

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Utter garbage

Poor service poor bank the only thing that works are it’s initials TSB THE SINKING BANK. Total disregard for customer even now ex customers there useless

paul sullivanLevel 1

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Satisfied.

I feel comfortable with the provided services.

JaroslavLevel 1

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