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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.41 (928 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

4% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (928)

Review of the Nationwide, FlexAccount:

Trustworthy, available, honest.

I've been with Nationwide for 20 years now and they have never put a foot wrong. I have multiple accounts with them - ISA Help to Buy, FlexAccount, FlexDirect, 1yr Triple Access Savings, contents insurance, and a savings account for my child - and have only ever had a very positive experience. They never mess me around, deceive, or make it difficult to get help. They paid out my insurance claim immediately and without question. And MOST importantly they don't invest any of my money in fossil fuels, they use 100% renewable electricity, and they don’t send any waste to landfill. They are truly an ethical option unlike several other major high street banks who are propping up the destruction of the planet and children's futures. Reviewed on: 9th March 2023

A happy Nationwide customer

I have held a Nationwide Flexaccount for over 40 years. I also have current accounts with other banks. Very impressed with the way Nationwide treats their customer loyalty. This year there has been the £50 'Big Nationwide Thank You', and soon there will be the £100 'Fairer Share' payment. I don't know of any other banks/building societies that reward their customers in this way. The Nationwide app is very user friendly. Only thing that could be improved would be transaction notifications on mobile phone screen. All things considered, I'm happy to give Nationwide my vote, and have already recommended them to friends & family. Reviewed on: 12th June 2025

Everything I want from a current account

I love the fact that my branch has a 24/7 foyer\vestibule with a paying in machine. My only gripe is that the menus of said machine are far slower that the type they use at Halifax. Fairer share scheme is also great value, just keep a min £100 in savings. Reviewed on: 12th June 2025

It is easy to bank with them and they also reward me...

It is easy to bank with them and they also reward me with loyalty bonuses Reviewed on: 12th June 2025

Used Nationwide for 20 plus years.

Used Nationwide for 20 plus years. good customer engagement and saving rates. Good at dealing with personal issues. even better as fairer payments are rewarding loyalty. Reviewed on: 12th June 2025

A good reliable bank that offers a full range of ser...

A good reliable bank that offers a full range of services and excellent incentives Reviewed on: 12th June 2025

Only place near me that still has a branch.

Only place near me that still has a branch. Staff in branch are always helpful. Reviewed on: 12th June 2025

17 years a customer and very happy

17 years a customer and very happy Reviewed on: 27th May 2025

Fantastic building society, Best decision to switch

Fantastic building society, best thing I ever did was switch over to them many years ago now. II've received fair sharer payments from them yearly, as well as other monetary opportunities from them, I have been with 3 different banks/building society's and this by far for me personally is the best one that gives back to its members Reviewed on: 23rd May 2025

Excellent customer service, no fees and cash bonuses

Excellent customer service, no fees and cash bonuses Reviewed on: 22nd April 2025

Excellent product

Excellent product, easy to use app, and I recently received a £50 loyalty bonus or something like that Reviewed on: 19th April 2025

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