Virgin Money reviews

Virgin Money reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated
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Fully digital service with no in-person branches
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Manage your account or policy via an app or website
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Provides paperless statements and documents
Review summary
People rate this company as Good based on 1,732 product reviews
Latest positive rating
always great interest rates and prodcuts.
always great interest rates and prodcuts. have been using Virgin for around 10 years. Thier web page is easy to navigate too.

Latest negative rating
Avoid Virgin/Ergo holiday insurance
My flight was cancelled and the holiday insurance did not pay out. Virgin outsource holiday insurance to Ergo. Ergo hide behind the small print to... My flight was cancelled and the holiday insurance did not pay out. Virgin outsource holiday insurance to Ergo. Ergo hide behind the small print to avoid paying out. A normal consumer would expect a cancelled flight to be covered but not Virgin/Ergo Read more Read less

About Virgin Money
Virgin Money is a UK financial services company.
Virgin Money has been owned by Nationwide Building Society since 2024. The original Virgin Money brand was founded by Richard Branson in 1995. Today, Virgin Money has over 6.6m customers. Accounts can be managed online via internet banking or a mobile app.
Virgin Money products include current accounts, savings, loans, insurance, credit cards, mortgages and pensions.
Virgin Money at a glance
Reviews for Virgin Money
Showing 11 of 1732 company reviews • Last reviewed within 14 days
ISAs can't be managed via their app!
Had a Virgin Money fixed term ISA. It was a good product with competitive rates and access via website and/or app. My fixed term ISA... Had a Virgin Money fixed term ISA. It was a good product with competitive rates and access via website and/or app. My fixed term ISA matured recently, so wanted to open a new one. Unfortunately, I've been informed that all ISAs offered by Virgin Money currently are e-ISAs and require a separate account and access via website only, with no option to view and manage it via the app. And a separate login profile is apparently required, so thought it was too much hassle and decided against opening a new one with VM... Read more Read less
Avoid Virgin/Ergo holiday insurance
My flight was cancelled and the holiday insurance did not pay out. Virgin outsource holiday insurance to Ergo. Ergo hide behind the small print to... My flight was cancelled and the holiday insurance did not pay out. Virgin outsource holiday insurance to Ergo. Ergo hide behind the small print to avoid paying out. A normal consumer would expect a cancelled flight to be covered but not Virgin/Ergo Read more Read less
Products from Virgin Money
Credit cards
by Virgin MoneyVirgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period,...
Credit cards
by Virgin MoneyVirgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period,...
Cash ISA
by Virgin MoneyVirgin Money offer a range of Cash ISAs. Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at...
Cash ISA
by Virgin MoneyVirgin Money offer a range of Cash ISAs. Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at...
Essential Current Account
by Virgin MoneyThe Virgin Money Essential Current Account is no longer available to new customers. Virgin Money reviews help you find out what it’s really like to be a customer. If you’ve...
Essential Current Account
by Virgin MoneyThe Virgin Money Essential Current Account is no longer available to new customers. Virgin Money reviews help you find out what it’s really like to be a customer. If you’ve...
Savings
by Virgin MoneyVirgin Money have an easy access savings account called M Plus Saver. M Plus Saver is an exclusive linked savings account for M Plus Current Account customers. You can pay...
Savings
by Virgin MoneyVirgin Money have an easy access savings account called M Plus Saver. M Plus Saver is an exclusive linked savings account for M Plus Current Account customers. You can pay...
Travel insurance
by Virgin MoneyVirgin Money travel insurance is available for annual multi-trip or a single trip. Virgin Money offer three levels of travel insurance. Red is the lowest cost policy with a £100...
Travel insurance
by Virgin MoneyVirgin Money travel insurance is available for annual multi-trip or a single trip. Virgin Money offer three levels of travel insurance. Red is the lowest cost policy with a £100...
Mortgages
by Virgin MoneyVirgin Money provides a range of financial services, including mortgages. It’s important to understand the Ts and Cs and interest rate of a mortgage. Remember to consult the lender or...
Mortgages
by Virgin MoneyVirgin Money provides a range of financial services, including mortgages. It’s important to understand the Ts and Cs and interest rate of a mortgage. Remember to consult the lender or...
Fixed Rate Savings
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Fixed Rate Savings
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Regular Savings
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Regular Savings
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Stocks and Shares ISA
by Virgin MoneyWith a Virgin stocks and shares ISA, make regular payments from £25 per month or lump sum payments from £100. Choose one of three approaches for a Virgin Money stocks...
Stocks and Shares ISA
by Virgin MoneyWith a Virgin stocks and shares ISA, make regular payments from £25 per month or lump sum payments from £100. Choose one of three approaches for a Virgin Money stocks...
Pensions
by Virgin MoneyVirgin Money help you plan for your retirement with two pension choices. The Navigator Pension is invested automatically based on your age. The Self-Drive Pension is a fund where you...
Pensions
by Virgin MoneyVirgin Money help you plan for your retirement with two pension choices. The Navigator Pension is invested automatically based on your age. The Self-Drive Pension is a fund where you...
Help to Buy: ISA
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Help to Buy: ISA
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M Plus account
by Virgin MoneyVirgin Money M Plus is an everyday bank account. You’ll get interest on your balances and cashback on spending. There’s no monthly fee for this account and you won’t be...
M Plus account
by Virgin MoneyVirgin Money M Plus is an everyday bank account. You’ll get interest on your balances and cashback on spending. There’s no monthly fee for this account and you won’t be...
International Money Transfer
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International Money Transfer
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Travel Money
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Travel Money
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